A number of people who are involved in a cooperative effort.
What is a team.
100
The process by which conflict is dealt with in an effective and constructive manner.
What is conflict management.
100
A type of team that needs togetherness, commitment, and communication.
What is high-performance teams.
100
Communication, conflict management, empathy, self-evaluation, and leadership are all examples of skills needed for "true" [fill in the blank].
What is teamwork
200
An approach for continuously improving the performance of every member of an organization.
What is total quality management (TQM).
200
When you encounter conflict you may choose to communicate, circumvent, confront, conform, compromise, or collaborate.
What are the approaches to conflict management.
200
True or False. High-performance teams need the most talented individuals.
What is False
200
The ability to influence group members and enable them to work together to achieve their goals is...
What is leadership.
300
A group of people in college studying for a class.
What is study group.
300
Disagreements, attitudes, problems, trouble fighting, frustration, anger, and tension are different terms for what word?
What is conflict.
300
Can help and hinder a team.
What is diversity.
300
The most important skill need for teamwork is...
What is empathy.
400
People who go above and beyond in the workplace.
What is synergy.
400
What approach requires you to pay attention to what you and others are saying and feeling.
What is listen actively.
400
Is a strategy for building a high-performance team.
What is 1)getting to know each other2)knowing roles 3) respecting others 4)keeping your word 5) building relations 6) act like a team 7)decenter and recenter 8)avoid group think 9) be flexible
400
As a team member one must constantly evaluate his/her own performance.
What is self-evaluation.
500
People who use the internet, cell phone, and e-mail.
What is a virtual team.
500
What approach allows you to turn conflict into opportunity?
What is the willingness to change.
500
An obstacle to teamwork.
What is 1) social values 2) stereotypes 3) unequal distribution of power 4) disagreement over roles 5) unequal treatment 6) lack of comm. or miscomm. 7) lack of outside support.
500
Helps team members work through and benefit from conflict.