unit 1
what does SBAR stand for?
situation, assessment, background, recommendation
a set of cultural behaviors and attitudes integrated into the practice methods of a system, agency, or its professionals that enables them to work effectively in cross-cultural situations.
cultural competence
a relationship in which the nurse can apply their professional skills, knowledge, and experiences to help an individual
therapeutic relationship
"thats cool"
slang or jargon
initially, the nursing profession started with:
females in the home caring for family members
what is a barrier to critical thinking?
defensive behavior, "my way is better" attitude, cognitive dissonance
with an unconscious client, the nurse should always assume
the patient can understand what you are saying
paraphrasing but focusing on the emotional part of the message
reflection
the foundation in all therapeutic relationships
trust
"honey"; discrimination against older adults
ageism
most miscommunication errors in healthcare happen:
during patient handoff
a term that describes a coping mechanism commonly used among children; where the child may fall behind in development stages
regression
a type of group that has no predetermined end date
primary group
the ability to be sensitive to, and communicate understanding of the feelings of a patient
empathy
when first being introduced to a patient, what is a priority action?
establishing trust
the general systems theory focuses on
collaborative goal achievement
T/F: palliative care is used to cure a disease
false
this is the stage in group formation where the members in the group feel "safe" and can start working toward shared goals
norming
When the community health nurse visits a patient at home, the patient states, “I haven’t slept the last couple of nights.” Which response by the nurse illustrates a therapeutic communication response to this patient? "I see"; "really?"; "tell me more about your difficulty sleeping"; "sometimes I have difficulty sleeping, too"
"tell me more about your difficulty sleeping"
the year Florence Nightingale published her Notes on Nursing
1859
this type of environment encourages staff to report errors, mistakes, and near misses
non-punitive environment
what are nursing actions for patients with hearing loss?
facing the patient, speak directly, minimize distractions, use touch effectively, nonverbal messages
according to Peplau, this stage is when the majority of problem solving occurs between the nurse and patient
working phase
A patient diagnosed with terminal cancer says to the nurse “I’m going to die, and I wish my family would stop hoping for a cure! I get so angry when they carry on like this. After all, I’m the one who’s dying.” Which response by the nurse is therapeutic? "Have you shared your feelings with your family?"; "I think we should talk more about your anger with your family."; "You're feeling angry that your family continues to hope for you to be cured?"; "You are probably very depressed, which is understandable with such a diagnosis."
"You're feeling angry that your family continues to hope for you to be cured?"(restating)
____ is an intentional human action; not an emotional response
caring