An AA had 5.0 hours in path, but their station broke down for 1 hour last week can this be exempted?
Yes !
Attendance terminations are to be discussed when out of SLA in SPPR- True or False
False ! Attendance Terms are for HR and HRC to action !
Feedbacks in ADAPT can be both ______ & _______ Generated
Manually and Automatic !
(Depending on the incident type you are logging in !)
Whos 7 year anniversary is it today?
Ed !!!!!!
An associate ranked in the bottom 5%- but we KNOW he works hard everyday- and he is one of our most trusted AAs- can we exempt his feedback?
No !
Positive feedback will generate for top ____% relative to peers
10%
Doc Coach (30 Days)--> 1WW (30 Days)--> 2nd (60 Days) --> Final (90 Days)--> Termination
How many SWAG bucks would an AA get if you inputted a Documented Positive?
5 SWAG Bucks ! Automatically !
Escalate to an PXT Partner or Sr Ops
False !! Only needs a bridge when out of SLA
When someone receives FB at what progression levels do we give a retrain? and how do we get that done?
After a 2WW- we submit a TT to learning during SPPR once the 2WW is approved !
What date did TEB9 launch?
Dec 13 2020 !!
-LC5
-Minimum 5 Total Hours = 6.58hrs Medium & 6.47hrs Small
-Productivity Performance below Guardrail = 159.64 below 284 Medium & 173.16 below 325 Small
-Ranked Bottom 5% = 940/942 is bottom 0.2%
Is this eligible for an exemption?
No!
What are the reasons why something could fall in the 7-14 or 14 day and over bucket for FB delivery?
AA is on LOA!
If AA has not been on site escalate to PXT team to deep dive.
What is the review period for ADAPT ?
5am Wednesday to 5am Wednesday
Tell me 3 things you learned in the last Leadership Development Series
Answers May Vary
An AA was ranked in the bottom 5% and generated a FWW- what are the steps to search for an exemption?
Look into FCLM to look for Blue Bars that could have saved the AA from loosing time in path.
Engage the AA for any time lost last week.
Deep dive the ADAPT page.
See if AA had enough hours in path, etc.
Name 3 exemption reasons of why something would be eligible for an exemption !
oProductivity feedback less than 5 cumulative hours
oAA’s prior feedback was not delivered
oAA’s required retrain was not completed
oMissing or incorrect labor tracking for SEV downtime or Indirect Roles
oRecalculation would have been needed
oPost feedback delivery
oPost required retrain delivery
oRemoving incorrectly coded hours
List the TLI progression.
30 Min 60 Min 120 Min
Doc Coach 1WW Final
1WW Final Termination
Final Termination
Termination
How do you spell Kellys last name? No Cheating!!
O-U-T-E-I-R-A-L