Workplace Etiquette
Online Communication
Document Design
Writing
Group Dynamics
100
This nonverbal behavior can reinforce or contradict your verbal message.
What is body language?
100
This is a reason to avoid emotionally charged emails.
What is the risk of misinterpretation or other acceptable answer.
100
This design principle uses differences to make elements stand out.
What is contrast?
100
How does "bias" affect the credibility of a source?
What is by influencing the perspective and purpose of the information presented?
100
Name three nonverbal communication techniques that enhance group presentations.
What are eye contact, gestures, and positioning in the room?
200
Name two ways to maintain professionalism in meetings.
What are being punctual and avoiding interrupting others?
200
This is why online communication often requires extra clarity.
What is the lack of nonverbal cues?
200
This logo has this type of font. 
What is Serif?
200
Why is knowing your audience important in technical communication?
What is aligning text with the needs and knowledge of the audience?
200
This tool tracks individual and group responsibilities in a project timeline.
What is a Gantt chart?
300
This is one reason you should avoid gossiping about colleagues in the workplace.
What is to maintain trust and professionalism?
300
This is why using bullet points in emails can improve communication.
What is organizing information for easier readability?
300
This is why consistency is essential in document design.
What is ensuring a professional and unified appearance?
300
Describe the role of stakeholders in defining a research project's scope.
What is helping identify goals, constraints, and potential impacts?
300
How can a team charter improve group dynamics in workplace projects?
What is by establishing rules, responsibilities, and a shared understanding of goals?
400
This is one key to maintaining professionalism in a diverse workplace.
What is understanding and respecting cultural differences?
400
This behavior ensures effective collaboration in online meetings.
What is staying engaged and avoiding multitasking?
400
This principle focuses on grouping related content together.
What is proximity?
400
Explain how the "curse of knowledge" impacts technical communication and one strategy to overcome it.
What is assuming the audience knows what you know, and using audience feedback to ensure clarity?
400
Why is it essential for group members to rehearse transitions between speakers?
What is to ensure a smooth flow and maintain audience engagement?
500
The National Labor Relations Act protects this specific right around worker pay.
What is the right for worker's to discuss their pay?
500
This term refers to copying someone on an email without revealing their identity to others.
What is BCC (Blind Carbon Copy)?
500
These are three elements of a well-designed heading.
What are accuracy, clarity, and reasonable length?
500
Describe the difference between reader-centered and writer-centered writing.
What is focusing on the reader's needs and perspective vs. focusing on the writer's intentions or expertise?
500
What are the key components of an Ignite presentation, and how do they challenge the presenter?
What are 20 slides auto-progressing every 15 seconds, requiring concise and impactful communication?