Insurance
Medicare/Medicaide
Provalus
Diabetes
Customer Service
100

Enacted in 1996, This Law insures protection and privacy as a national standard. 

HIPAA 

100
Low Income Aid?

Medicaid 

100

How long is probationary period for Provalus?

90 days 

100

Chronic autoimmune disease? 

Type 1 Diabetes 

100

What are the Four C's? 

Clear, Concise, Complete, Correct 

200

Covered by the Affordable Care Act?


HMO & PPO

200

Every Plan has tiers of drugs, determines how high/low you pay 

Medicare Part D 

200

If you lose or forget your badge, who do you reach out to? 

Team Lead 

200

Genetic or environmental factors can cause this 

Type 2 Diabetes 

200

What can be heard over the Phone?

Smiling

300

You need a primary care doctor but its lower in costs

HMO

300

Automatic enrollment for those receiving Social Security Benefits 

Medicare Part A & B 

300

What company did Provalus begin under? 

Optomi

300

Typically cured after giving birth

Gestational Diabetes 

300

What is HEARD?

Hear, Empathize, Apologize, Resolve, Diagnose

400

Amount paid before insurance kicks in 

Deductible 

400

Provides additional benefits, Dental, Hearing & Vision Care 

Medicare Part C 

400

Provalus Primary Function?

Managed Services. Network. Security. 

400

When the Pancreas fails to produce Insulin

Type 1 Diabetes 

400

"I know exactly what you mean" is an example of?

 Empathy

500

Address and name are considered what? 

PII

500

Qualify IF they or spouse worked & paid Medicare taxes for ten + years 

Medicare Part A & B

500

Created by Provalus to support and invest in the community for Christmas, Meals & Fundraisers 

TGB Foundation 

500

First signs can be weight reduction, healing slower, tingling in hands and feet

Type 2 Diabetes 

500

Two most important components of Active Listening? 

Attention & Reflection