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IMPACT Basics
CPS/ Criminal History
Tasks
Important Info
IMPACT Advanced
100

True or False?

Each person in IMPACT should only have one Person ID number assigned to them.

True

100

 What ages do we run criminal history reports for?

 Anyone in the home ages 14 and older

100

True or False?

The caseworker is invited into the home of a parent by the roommate. The worker is allowed access to all areas of the home.

False. The caseworker will only be able to enter the shared areas of the home, such as living room, kitchen, etc. 

100

What is the vision statement of the CPS Mobile Usage Model?

  • Plan, Prepare, Deliver, Document
  • Fully document interviews during the actual interview by typing.
  • Do the work where the work is
  • Doing the work in the field by having mobile technology.
  • Mobility is a privilege and should be only for the highest performers

Do the work where the work is

100

True or False?

A person will get assigned a new PID for each case that they have.

False. If there is more than one PID for a person, the worker will need to do a person merge.

200

What part of IMPACT is accessed by clicking on the question mark (?) button?

  • CPS Handbook
  • IMPACT Help/FYI
  • 211Texas.org website
  • Person Search Page

IMPACT Help/FYI

200

Which is NOT a method for completing a CPS/CPI history check on a person?

  • FPS Local Records
  • Calling Statewide Intake
  • Principal Case History
  • View Option for View Case List

Calling Statewide Intake

200

An important reason to share the Outlook calendar with your Supervisor is…

  • Giving the Supervisor the ability to verify the caseworker's day to day tasks.
  • Allowing the Supervisor to add appointments to the caseworker's calendar.
  • Knowing the caseworker's whereabouts to assist in creating safety for the caseworker in a dangerous situation.
  • No one should know what is on your calendar. How you do your work is up to you.

Knowing the caseworker's whereabouts to assist in creating safety for the caseworker in a dangerous situation.

200

A key point(s) to remember regarding confidentiality of sensitive client information include:

  • Locking your computer before you leave the office, even for a short time.
  • Never leave printed case-related information on the printer.
  • Keep details about cases or clients, even if names are not used, off social media sites of any kind.
  • All of these are key in keeping sensitive client information confidential.

All of these are key in keeping sensitive client information confidential.

200

Where do I locate Person Merge/Split Detail?

On the Case Summary page

300

What are some of the stages that you will be working in or reviewing as part of your job?

INV, INT, FSU, FRE, SUB, PAL

300

Name the two types of criminal history searches that we do at SFM

DPS (State/local records)

FBI (Federal records)

300

Resource guides help caseworkers…

  • Make easy decisions
  • Develop strategies to avoid issues
  • Identify and apply best practices
  • Perform mundane procedures

Identify and apply best practices

300

What is a common keyboard shortcut that will help you search documents for a keyword or phrase?

  • Ctrl L
  • Ctrl C
  • Ctrl V
  • Ctrl F

Ctrl F

300

On the Assigned Workload page, what does MREF mean?

Multiple Referrals

400

Where can Audacity recordings be found in IMPACT?

  • External Document tab
  • OneCase
  • Contact Narrative Window
  • None of the above

OneCase

400

True or False?

It is not necessary to check for CPS history in another state if the parent tells us they moved to Texas 2 years ago.

False. 

The caseworker must review, evaluate, and document any out-of-state abuse and neglect history for anyone 14 years old or older who resides in the home if any of the following apply:

  • That person has lived out of state within the last five years.
  • The caseworker learns that person may have abuse or neglect history in another state.


400

What are the five dispositions?

Bonus points if you define what each means.

RTB

RO

UTC

UTD

Admin Close

400

What is the Form Number for the Rights of Children and Youth in Foster Care form?

  • K-908-2530
  • J-800-2801
  • K-902-3001
  • F-501-5338

K-908-2530

400

Investigation Case Documentation from 1996 - 2007 is held in IMPACT under the following:

  • Directional Narrative
  • Vital Statistics
  • Structured Narrative
  • CAPPS

Structured Narrative

500

Which is not a type of criminal background check conducted by DFPS?

  • Department of Public Safety
  • Department of Family Safety
  • Federal Bureau of Investigations
  • All the above are valid criminal background checks

Department of Family Safety

500

What are the five elements that need to be documented in IMPACT according to policy?

Date

Jurisdiction

Charge

Level/Degree

Disposition

500

Place the following Position Titles in order of the Chain of Command, starting with the DFPS Commissioner.

  • Caseworker
  • DFPS Commissioner
  • Director of Field
  • Supervisor
  • Program Administrator
  • Program Director
  • CPS Associate Commissioner
  • Regional Director
  • DFPS Commissioner
  • CPS Associate Commissioner
  • Director of Field
  • Regional Director
  • Program Administrator
  • Program Director
  • Supervisor
  • Caseworker
500
  • Match the following policy categories with their section numbers
  • 1000          Education
  • 3000          Administration
  • 4000          Youth in Care
  • 10000        Child Safety
  • 15000        Placement
  • 1000          Administration
  • 3000          Child Safety
  • 4000          Placement
  • 10000        Youth in Care
  • 15000        Education
500

Articulate how to launch the Investigation Report page.

Case Summary page, click radial button for the date of the report you want to launch, go to bottom of screen, choose Investigation Report, click Launch.