When calling another country you will need to dial these 3 digits before you dial the country code.
What is 011?
100
The award winning antivirus software that is included with a Buckeye Brainiac service.
What is bitdefender?
100
This is the number of different programs that you can record at one time with the gateway system.
What is 6?
100
This is the name for the TVE App for Cinemax.
What is Max Go?
100
On September 8th, 2015 this channel moved from channel 696 to channel 720.
What is MGMHD?
200
This buckeye phone tool will allow you to identify if a phone number is a residential or commercial number.
What is Neustar?
200
This service plan includes unlimited phone support, remote access support via internet, 2 hours in-home support, malware removal, pc optimization, and bitdefender antivirus protection on up to 3 devices.
What is Brainiacs Plus?
200
The Chr box code is required to authorize VOD.
What is navigator code?
200
Customers who subscribe to HBO can get this channel on their DTAs. This is the channel to tune to.
What is channel 300?
200
Everything else may be different, but I always begin with X1-6.
What is MTA MAC Address?
300
By pressing an * followed by these two numbers you can automatically call a phone number that is busy for up to 30 minutes.
What is 66?
300
What Brainiacs Plus, outside of parts, this is our charge for our pickup and delivery service for repairs/upgrades.
What is $30?
300
This remote can be programmed to operate both Evolution and PACE DTAs.
What is Evolution generation 2 remote?
300
This was the amount of the Cinemax rate adjustment back in May.
What is $4.00.
300
This is the only premium we do not have TVE access to.
What is Showtime?
400
This feature in servassure will help us identify potential issues with the customer’s inside wiring.
What is line diagnostic?
400
This is what we charge for our in-home visits if you choose to “Pay as you go”.
What is $90?
400
Only this type of interface can connect an external hard drive to a BMG.
What is eSATA?
400
These 2 Showtime original series’ both premiere on October 4th.
What is Homeland and The Affair?
400
This is the BMG equivalent of an OMP message.
What is this channel is not currently being broadcast?
500
You would use this phone tool to verify if a phone number was properly ported.
What is neustar?
500
This is the amount of home visit time used when the Brainiacs bring in a pc to the tech bench.
What is 1 hour?
500
This is the way you know a legacy box is receiving data.
What is the message counter?
500
This is the monthly cost for HBO when not part of a promo nor coupled with Cinemax.