MS Teams
Technical Issues
General Knowledge
100

Which feature will allow you to create a review question with multiple choices?

Polls

100

You are trying to open an attachment but got a prompt that says attachment is blocked by security settings. What should you do?

Contact IT. We are not allowed to disable the security settings.

100

What is the primary goal of phishing emails?

A. To provide useful information to recipients.

B. To steal sensitive data or money.

C. To promote a new product.

 

B. To steal sensitive data or money.

200

Messages marked as ____ signify that the content requires immediate attention. Notification will snooze if not opened/viewed by the recipient.

Urgent

200

One of your trainee said she can see a "You're already in a meeting", what will you ask her?

Check other browsers to see if they have already joined the meeting.

200

What is phishing?

A. Attempting to steal victims’ data or money using deceptive lures via email, SMS, or fake websites.
B. A type of fishing sport.
C. Sending spam emails to promote products that you just heard of.

A. Attempting to steal victims’ data or money using deceptive lures via email, SMS, or fake websites.

300

_______ help organize conversations, files, and resources based on topics, projects, or teams.

Channels

300

Enumerate steps in disabling sound in MS Teams meeting.

More> Audio Settings> Click speaker icon to disable

300

Which of the following is a common characteristic of phishing messages?

A. Claiming to be from someone you know and trust.

B. Offering free coupons for online shopping.

C. Providing legitimate information about a news article.

 

A. Claiming to be from someone you know and trust.

400

Enumerate the 3 Presenter Modes of Teams

Standout

Side-by-side

Reporter

400

You just sent the Training agreement but your trainee said he cannot sign the document because his device doesn't have Adobe Reader installed. What will you do?

Ask him to open the file through Edge 

400

How can you protect yourself from phishing attacks?

A. Always click on links in emails to verify their authenticity.

B. Avoid giving away personal information.

C. Download software from unknown sources.

B. Avoid giving away personal information.

500
When setting up Teams meetings from Outlook calendar, co-organizers can be added through what option/ button?

Meeting Options

500

Your colleague said that she's been trying to send you an email for 2 days now. Your Outlook says "Your mailbox has reached its maximum size limit." What will you do?

Delete messages from mailbox to create more space.

500

What should you do if you suspect a phishing email? (question requires 2 actions)

Report the message and delete it.