DIRECTIONS OF COMMUNICATION
This communication is sent to people who are of equal level or status (between members of same division or department)
LATERAL COMMUNICATION
The reader should be able to easily understand the main message or point of the written work.
CLEAR
It is used in legal matters to assert some kind of wrongdoings. It aims to notify the one responsible for the said wrongdoing and demands a response that would address its effects.
Letter of Claim
This type of communication is sent by superiors to their subordinates
DOWNWARD COMMUNICATION
It should follow the prescribed writing standards which includes structure, pattern, format, and language.
FORMAL
It is a response to a letter of claim. It contains the response to the claimant’s statements, whether the claims are welcomed or not.
Adjustment Letter
This type of communication is intended for workers outside the workplace
OUTWARD COMMUNICATION
Graphs like tables, charts, figures, diagram, maps, pictures, and other illustrations are necessary in technical writing to support the written information provided.
GRAPHICAL
It reports situations which demand actions and decisions to be acted upon.
Letter of Request
An employee sends a message to a customer thanking them for their business and offering a discount on their next purchase. What type of direction in communication is evident?
It should avoid inclusion of individual and subjective judgment in relaying information.
OBJECTIVE
It is a written message which serves as a reminder for a particular matter. It relays information to a large number of readers at the same time.
MEMORANDUM
This type of communication is sent by subordinates to their superiors.
UPWARD COMMUNICATION
It is accurate when it deals with completely true facts.
ACCURATE
It is also known as letter of interest. It is written to ask for specific information regarding a particular subject matter
Letter of Inquiry