Workplace Etiquette
What is “saying hello” or “greeting colleagues”?
Saying hello / greeting colleagues
What is “verb”?
a word used to describe an action, state, or occurrence, and foming the main part of the predicate of a sentence, such as hear, become, happen.
What is “a declarative sentence”?
A declarative sentence is the most common sentence type in English, functioning to make a statement, declare a fact, offer an opinion, or provide an explanation
What is “Dear [Name]”?
formal greeting
What is “the subject line”?
To inform the recipient about the email's content and encourage them to open it.
What are “interruptions, side conversations, or personal phone use”?
Avoiding interruptions, side conversations, or personal phone use
ming the main part of the predicate of a sentence, such as hear, become, happen.
Ran (past tense of “run”)
What is “a comma”?
A comma (,) is a punctuation mark indicating a brief pause, used to separate clauses, items in a series, or coordinate adjectives, and to set off non-essential information or introductory elements
What is “the closing” or “complimentary close”?
A complimentary close (or "the closing") is the polite, short phrase—such as "Sincerely," "Best regards," or "Thank you"—placed between the final body paragraph and the signature in a letter or email
What is “email clutter or confusion?
the overwhelming, disorganized state of an email inbox
What is “constructive criticism”?
Constructive criticism
What is “a dependent/subordinate clause”?
A sentence that cannot stand alone by itself
What is “a list containing commas or semicolons”?
Dependent / subordinate clause
What is “an inquiry letter”?
An inquiry letter is a formal document, often sent via email or mail, used to request specific information, ask about job opportunities (prospecting), or inquire about products and services
What are “slang, emojis, or overly casual language”?
overly casual language
What is “professional communication”?
Professional communication
What is “preposition”?
A preposition is a word (often short, such as in, on, at, to, from, with) that connects a noun, pronoun, or phrase to another word in a sentence.
What are “apostrophes”?
a punctuation mark primarily used to show possession
What is “the body of the letter”
the main section containing the core message,, situated between the salutation and the closing.
What is “contact information (phone/email)”?
the specific, direct, and personal methods used to reach an individual or organization, primarily through telephone numbers (landline or mobile) and electronic mail addresses
What is “cultural competence” or “cultural sensitivity”?
Cultural competence is the ability to effectively and respectfully interact with people across different cultures, integrating awareness, knowledge, and skills into daily actions.
What is “commonly confused words” or “word usage distinction”?
Word usage distinction / commonly confused words (“affect” vs “effect”)
What are “commas” (used for nonessential clauses or phrases)?
Commas (for nonessential clauses / phrases)
What is “the heading or letterhead”?
the identifying information printed at the top of a sheet of business stationery
What is “a polite and professional tone”?
a respectful, clear, and formal style of communication designed for business or academic settings