Infrastructure
Sits at the Edge of the Network and keeps hackers out.
What is a Firewall?
The name of our business function that allows end users to get help?
What is a helpdesk?
The online service for email, documents, spreadsheets, etc.
What is O365 or G-Suite?
Housed in Phoenix, Denver, Memphis, and Florida, what is the name of these centers?
What are remote support centers?
Can print 28 PPM and staple?
What is the Workplace HUB?
Is abbreviated by these letters: WAP
What is a Wireless Access Point?
The name of the list for C-Level and Executives that get special attention at the helpdesk?
What is VIP?
The name of the service that sits on a server and provides email and calendaring functionality.
What is Exchange?
Now included with OneRate?
What is Digital Solutions Support or DSS?
Deploy this device when a customer needs to print on machines faster than 28 ppm.
What is the EDGE?
Category 5, Category 6, describe what?
What is Ethernet Cable?
The name given to an end user that is rarely in the office.
What is remote worker or mobile user?
Shorted to VoIP, what is this service called?
What is Voice over IP?
This place is available for client or prospect tours?
What is the GCS or CyrusOne Data Center?
Would be a great fit for a business that isn't ready to move to the cloud but want some benefits of the cloud?
What is The Workplace HUB or EDGE.
Is the device that connects all Ethernet cables together to allow data traffic to pass to other devices.
What is a switch?
Typically uses RFID and is held up to a pad near a door or a copier.
What is an Access Control Card.
Shortened to ECM, what is our flagship product that handles this?
What is Phoenix Dispatcher?
What is CyrusOne?
Can replace up to 10 Physical servers.
What is the WPH or EDGE?
Is the hardware and software that holds data and applications for users to access.
What is a Server?
What is ACC and EHD?
Offers texting, chat, point of presence, voice calls, and video conferencing?
What is Premium Seat VoIP Licensing?
The name of the All Covered service that allows hardware to be procured, devices to be stored, setup, shipped and deployed to our clients. What two cities provide this service?
What is Depot Service. Phoenix & Detroit.
Is the utility, the software, and the horsepower that users need to get their work done from anywhere?
What is Connect, Collaborate, and Compute?