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Tech Terms
Software
Hardware
SysGen
Best Practices
100
An electronic signal that is either on or off and represented by a 1 or 0.
What is a bit.
100
Windows, Linux and iOS7.04 are examples of this type of Software.
What is an Operating System
100
The piece of computer hardware that is the brains of the computer
What is the CPU or processor.
100
This is the year that SysGen begain
When was 1985?
100
This is something you should never do in a production virtualized environment
What is take snapshots
200
The address on a website located on the world wide web.
What is URL or Uniform Resource Locator.
200
Name an application that is represented by an icon of a green globe and the letters "L" and "T"
What is LabTech
200
This is the minmum number of disks in a RAID 50 drive configureration?
What are 6 drives
200
This the former address for SysGen
Where is 200 Barclay Parade, Suite 11F
200
This is something you should do if you are unsure how to proceed with a technical issue
What is "Google it" or "Email alltechs"
300
Receiving information over a network and saving it on your own hard drive.
What is download.
300
These two backup solutions are endorsed by SysGen
What is DATTO and ShadowProtect (or ShadowCraft)
300
Represents the display technology that was precursor to LCD
What is CRT or Cathode Ray Tube
300
This group was formerly known as the SysGen Project Group
What is the ISG or Infrastrucutre Solutions Group
300
This is the person you should call if there is an IT emergency.
Who is "Nobody". Follow the escalation process.
400
The blinking line or shape on the screen that tells you where the next character goes.
What is the cursor.
400
Software that is not as soft as software
What is Firmware
400
The temporary storage space on your computer that is also like the closet in you house.
What is RAM or Random Access Memory.
400
This is the number of desks in the new SysGen Office
What is 16
400
This is something you should carry with you at all times
What is your mobile phone?
500
A software program that allows you to explore the World Wide Web.
What is a browser
500
What is "hooking up" with a smart person
What is ConnectWise?
500
The part of hardware that is like the basement of a house.
What is hard drive.
500
What is Mr. Held's first name?
Who is Melbourne?
500
These are the only features that should be enabled for Symantec EndPoint Protection running on a server.
What is anti-virus and anti-spyware