Deliver Business Value
The Real Time Scheduling capability was deployed to 55 pilot users in this business area.
What is Distribution?
This has provided people a personal, secure way to access Windows 10 devices with facial recognition, a PIN or fingerprint.
What is Windows Hello?
_______% of CRS services have been migrated to the new CRS tech stack.
What is 100%?
To help build a diverse and skilled entry level talent pipeline, Technology Services has embraced this enterprise rotational development program.
What is Career Launch?
This new Application Managed Support vendor completed shadow support, onboarding activities and knowledge sharing in Q3.
What is Infosys?
This program delivered $5M in closed loop O&M savings.
What is the Digital Ops Factory?
More than _______ Technology Flex kits were deployed in early 2022 to ensure workers had the technology tools needed at home and in Xcel Energy offices.
What is more than 2,000?
Name the three critical IT/OT systems that successfully demonstrated resiliency in 2022.
Gas SCADA, DEMS and ADMS.
Consistent, meaningful communications and leadership engagement have helped Technology Services keep an employee engagement score of ___.
What is 78?
Of the 35 Customer Product Teams, _____ have successfully transitioned to the new Agile Product Operating Model.
What is 3?
To support the new MyAccount mobile app, what single platform did we consolidate the former three customer digital platforms into?
What is Salesforce?
The average age of this device was reduced from six years to three months.
What is an MDT (Mobile Data Terminal)?
After years of planning, we've entered into an agreement with Anterix to deploy this network across Xcel Energy service territories to support grid modernization initiatives.
What is a private LTE network?
Since the beginning of 2022, we went from 25% of employees with development goals to ____% of employees with development goals.
What is 80%?
In support of unprecedented regulatory volume in 2022, technology teams provided direct testimony and over _______ discovery responses.
What is over 300 discovery responses?
Customers with new smart meters to see their energy usage rea-time thanks to this mobile application.
What is the Meter Energy Connections mobile app?
This database management system is providing teams the new ability to make decisions based on real time data.
What is SAP HANA?
As part of the company’s equipment resiliency program, we successfully retired the legacy Nuclear Plant Performance Software (PKMJ), consolidating capabilities into this enterprise-standard tool.
What is GE Asset Performance Management system?
At the end of November, within Technology Services, ______ people have been promoted or moved laterally and ______ new people have been hired.
What is 180 people promoted or moved laterally and 199 new hires?
This new community of practice will help develop standards around designing, developing, and deploying custom developed software applications for specific users or use cases.
What is custom application development community of practice?