Show:
Hardware
Peripherals
Wireless
Windows XP
Virus/Spyware
100
What you do when your laptop freezes and won't respond to the mouse or keys.
What is... 1) Restart your laptop or 2) Ctrl-Alt-Del, Click Task Manager button, Click program to stop, Click the End Task button.
100
Name one thing you should do if you try to print and nothing comes out of the printer.
What is... Make sure printer is turned on - or - Make sure printer cable is plugged in securely - or - Reboot Printer by turning it off, wait 2-3 min, turn printer back on -or- Select File-Print and make sure Printer name in the drop down box matches the printer you have. -or- Save your file, restart your computer, then try printing again. -or- Look for and clear paper jam, make sure printer has paper, and make sure not out of ink.
100
To make sure your wireless router is secure from your neighbors, you should...
What is... Set up a strong password (When setting up your wireless router make sure you enter a really strong password. Do not use words found in the dictionary or your birthdate. Use a variety of uppercase/lowercase letters, numbers, and symbols. Change it every 3 months. Others cannot access your network without the password.)
100
The place you go to if you accidentally deleted a file and want to recover it right away
What is... Recycle Bin (Go to Recycle Bin,locate that file you deleted, Right Click it and Select Restore. Go back to where you originally saved that file, it should be there).
100
The number of times that you should you run live updates for your Antivirus program to make sure it has the current protection
What is... once a week.
200
The first thing you do when you receive a scary or confusing error message
What is... Reboot?
200
Name one thing you should do if you spill liquid on your keyboard
What is... Turn keyboard upside down and drain the liquid off
200
Name one way to make sure your PC laptop is safe to use in a restaurant/hotel WiFi hotspot?
What is... Make sure your firewall is activated -or- Disable printer and file sharing -or- Make your folders private -or- Encrypt your files -or Completely remove sensitive data from your PC -or- Make sure your Antivirus program is running -or- Use VPN if you have access to one
200
Name something you can do if you have lost a file and want to look for it on your computer.
What is... Click Start and Search
200
What you do if you get an email attachment from someone you don't know, an email from a business asking for your account information, or a weird attachment from someone you know.
What is... Without question or hesitation you should delete it. Do not click on the attachment out of curiosity. Clicking on the attachment will start the virus program IF there is one in the attachment. If you get a weird attachment link from a friend/family member you know, you should call that person to ask if they sent it. If they did not send that attachment, delete it.
300
Name the first thing you should do if your computer stops responding.
What is.. Stop typing and using the mouse?
300
Name one thing you can do if you cannot hear any sound on your computer.
What is: Make sure your speakers are plugged in - or- Make sure the volume is not muted or turned all the way down - or- Make sure speakers or correctly connected to the computer
300
Something you do when you have a wireless router that always works with the wireless router but it won't connect today after several tries to connect it
What is... Restart computer and router (Log off your laptop, pull out the internet wire from your wireless router, unplug the wireles router, power up the router and then restart your laptop.)
300
The place you to to remove a software program completely from your computer. Either you no longer want it or it is not working properly and you want to remove it from your computer.
What is... Add or Remove Programs (Go to Start, Click Control Panel, Click Add or Remove Programs, Click on the program you wish to get rid of, Click on the Remove button). Follow the prompts, when done restart your computer.
300
You cannot afford Antivirus protection for your computer and you are afraid to get your computer infected. Name a place you can go to get free antivirus software.
What is... Go to http://free.avg.com/us-en/homepage and download the New AVG Anti Virus Free Edition 2011. UC offers free anti-virus software. Go to http://www.uc.edu/ucit/ware/software/mcafee.html
400
Name the first thing you do if your hard drive is making all kinds of weird sounds AND it is not reading/writing properly
What is... Back up your important files to your external USB storage, flash drive, or burn to DVD.
400
You buy new computer and you connect your old printer to it and now nothing prints. You can fix this by.....
What is... installing a new driver
400
The place you go to troubleshoot problems connecting to the internet in Windows XP
What is Network and Internet Connections? (Go to Start> Control Panels>Network and Internet Connections)
400
While using Windows XP, your computer came to a state where it has a few problems that won't go away. Name the place you go to restore the PC to its previous state
What is... System Restore. (Start-Programs-Accessories-System Tools-System Restore Select a restore point on the calendar that you would like to go back to, Click Next. Windows XP will be restored to that earlier state.)
400
Your computer is acting weird and you think you have a computer virus. The steps that you need to take to find it and remove it
What is... Open your Antivirus program, run the scan of all drives, if it finds a virus it will automatically be placed in quarantine. Then when scan is done, go to quarantine and follow instructions for removal. If the program is unable to remove it, go to your Antivirus website to find and follow instructions for removal.
500
Your computer is running slowly and is crashing regularly. Name one thing you do to speed up your PC.
What is... 1) Use Disk Cleanup (Start-All Programs-Accessories-System Tools- Disk Cleanup) -or- 2) Use Disk Defragmenter (Start-All Programs-Accessories-System Tools- Disk Defragmenter) -or- 3) Run Error Checking Utility (Start-Right Click My Computer-Properties-Tools-Check Now- Check Scan for and attempt recovery of bad sectors) -or- 4) Protect computer from spyware/malware. Use Windows Live OneCare, Spybot Search & Destroy, and Lavasoft Ad-Aware Free. -or- 5) If you have Vista or Windows 7, use ReadyBoost.
500
Name one thing you can do if you cannot see the picture on your monitor.
What is... * Check to make sure the signal cable is firmly connected in the socket. -or- * Check to see if the computer system's power is ON. -or- * Check that the Brightness Control is at the appropriate position, not at the minimum.
500
When setting up a new wireless router at home, you should select this type of encryption because it is most secure.
What is... WPA2 (When setting up a new wireless router at home, you should always select WPA2. If it does not have WPA2 then select WPA. (Wi-Fi Protected Access))
500
Name something you can do if your file is corrupt
What is restore your files—if you have a recent backup? (Click Start, point to Accessories, point to System Tools, and then click Backup.)
500
If your computer is nearly obsolete from virus problems and cleaning/removal does not help. Name your best bet to fix your computer
What is... Format C drive, and reinstall Windows XP, then reinstall any program you previously had from CD.