All About Conflict
Strategies
Steps in Conflict Resolution
Ground Rules for Conflict
100
Conflict involves a disagreement between ___ or more people.
two
100
What is going along with what someone wants you to do even though you don't really want to?
Submissive
100
What is the first step in conflict resolution?
Self Check
100
When resolving conflict, how many people should talk at one time?
One
200
Conflict is a _______ part of life.
normal
200
What is intentionally doing something to hurt another person (physically or emotionally) to make them do something they don't want to do?
Aggressive
200
What is the step in conflict resolution that involves brainstorming?
Find a Solutions
200
During conflict resolution, what should you do if you experience difficulty making progress?
Take a time out
300
Conflict can be ______ or ______.
positive or negative
300
What is standing up for yourself while showing respect for the other person?
Assertive
300
What are common problem that occur during conflict resolution?
Blaming the other person for the problem, not listening, arguing about what happened, and arguing about who is right.
300
What is listening to everyone's point of view, ideas and opinions?
Being respectful
400
It is our ________ to conflict that can cause a problem.
reaction
400
What is another name for aggressive responding?
Being mean
400
What is the last step in conflict resolution?
Ask for Help
400
What behaviors can be included under the terms emotional or verbal abuse?
Name calling, hurtful personal attacks or profanity
500
It is important to learn to resolve conflict in a _______ way.
positive
500
What is another name for assertive responding?
Being strong!
500
During conflict resolution, it is important to think ahead about the ______ and _________ of your words and actions.
Results and consequences
500
During conflict resolution, it is important to stay in control of your own _______ and __________.
Emotions and Behaviors