MVV+
This is our mission
What is to design and deliver epic interactive experiences for every single guest?
This is a benchmark
What is a predetermined checkpoint that can tell us if the team is on track?
You get three tries to make it
What is the sock toss?
A game you could've played at The Escape Game 9 years ago
What is Nashville?
This location is on an island
The acronym for what you would do if a guest had a bad time
What is LEAD (Listen, empathize, apologize, do more)?
The bicycle approach for GGs
What is empathy and expertise?
Prospectors trying to get into the cabin would need this code
What is STAIR?
Where there's a team of people to support the stores, that opened in the summer of 2015
What is headquarters (HQ)?
This is where our flagship store is located
Where is Nashville?
This is a skunk vs a cookie
Who is someone with a bad attitude that no one wants to be around vs someone with a good attitude everyone wants to be around?
These are the guest mindsets
What is an optimist, win at all costs, enthusiast, purist, and skeptic?
To Time Travel, travelers would need this to be able to retrieve the card needed for the time era they want
What is the destination's vending code?
These are the co-founders
Who are Mark, James and Jonny?
This is TEG's second location and has a flamingo as their logo
What is Orlando?
These are our values and their sentences
What is excellence: We are relentless in our pursuit to be the best, Passion: We love our guests, our brand, and our games, Growth: We believe in expanding our business and developing our team members, Integrity: We endeavor to honor God through hard work, honesty, fairness, and generosity, Teamwork: We can best accomplish our goals by selflessly working together, Creativity: We are always expanding the boundaries of what is possible?
These are the steps to delivering epic
What is discover what the guest wants, serving them politely, enthusiastically, and efficiently, and then doing more?
Secret Agents trying to get into the elevator would need this code
What is DDUDUUUD?
This is the month and year The Escape Game established
What is April of 2014?
What is California?
These are our 9 mission essentials
What is I promote a positive atmosphere, I am professional, I stay relevant, I share my location, I keep it clean, I preserve the production, I am on time, I respect everyone, I honor every single guest?
This is the hierarchy of communication
What is prewritten clues, custom clues with TL permission, speakering in with TL permission, and entering the room with TL permission?
This is the specimen's name
This is how Mark first got the idea of TEG to bring to the brothers
What was Mark experiencing his first escape game in Europe
This location was previously known as Escape Room Live
What is our Georgetown (Washington, DC) location?