Vocabulary
100

What does CAD stand for? 

Computer-Aided Dispatch

200

What does a telecommunicator do? 

A specialized professional who answers emergency lines, collects incident data, and dispatches field units.
300

What does "BOLO" stand for? 

"Be on the lookout"
400

Hysteria? 

The point at which a caller loses control over his/her actions and emotions.