IMpb
neoShip
USPS
IMpb Campaign
R3 Sales
100
Postal Service's next generation tracking barcode for parcels and Extra Services.
What is IMpb?
100
Must have neoFunds/totalFunds Must use LAN or PC connection Must register account on myNeopost *not supported on MAC
What are the configuration rules for neoShip?
100
This service offers fast domestic delivery in 1, 2, or 3 business days. You also get free boxes and envelopes, free package pick-up at your home or business. Regular Saturday delivery. Flat rate pricing available. Includes estimated delivery date. Items over 13 ounces automatically go to this rate (up to 70lb).
What is Priority Mail?
100
No orders can be taken from the IMpb campaign load without neoShip on the order No renewals allowed as customers are not at the end of their term Cancel request must be sent to retention Can not do a rental upgrade on any IS/IM 280/330 rental customer that is installed after July 1, 2012 (NUSA has not amortized that meter yet) Deals sold outside of these rules will be deducted from agent totals
What are the rules of the program?
100
Revenue Relationship Results
What does R3 stand for?
200
January 25th, 2015
When is the deadline to use a full IMpb compliant label to keep my commercial discounts?
200
Supports USPS First Class Package Service, Priority Mail and Priority Mail Express Extra Services: USPS Tracking, Signature Confirmation and Insurance Private/Public Address Books Web Tracking Address Verification Rich reporting capabilities Postage Refunds (when applicable)
What are the neoShip features?
200
Only mail service that delivers 365 days a year.
What is Priority Express?
200
10,000 hand-feed customers (rentals and aged assets) that are not in scope for 2014 or 2015
Which customers are we targeting?
200
Phrased in a way that elicits a more thoughtful response from your customer. It tends to open up or expand the range of the customer's response.
What is an Open Probe?
300
Provides enhanced end-to-end tracking information Offering status from every scan point – leading to better management of shipment expectations Accessing the best prices for parcel shipments with Commercial Base Discounts Automatically qualifying for up to $50 free insurance(Priority) / up to $100 (Priority Mail Express) Delivering a neat and clean shipping label Eliminating the need for multiple barcodes on a package Keeping compliant for future USPS® features, products, and services
What are the full benefits of IMpb?
300
Prints the exact 4x6 size label on a self-adhesive label for quick and simple physical application of shipping labels.
What is the thermal label printer?
300
A discounted rate offered to U.S Postal Service customers who buy and print shipping labels online or with a postage meter (IBI compliant). Available for USPS: First Class Package Service, Priority Mail, Priority Mail Express. Up to 54% off Retail rates.
What is Commercial based pricing?
300
IMpb Orders folder in the shared drive
Where will you submit stand alone neoShip add-ons?
300
1) Summarize call 2) Listen/Probe for agreement 3) Propose specific and mutual actions 4) Listen/probe for commitment
What are the 4 steps in Closing the Call?
400
Pre-printed USPS label, meets minimum requirements for affixing a barcode to every package. However, it does not qualify for Commercial discounts after Jan. 25th, 2015.
What is a USPS 400 label?
400
Parcel Select Parcel Select Lightweight Standard Mail Library Mail Media Mail Bound Printed Matter
What USPS rates that require an IMpb label that are NOT currently supported by neoShip?
400
3,700,000,000
What is the total # of packages shipped via USPS in 2013?
400
4,000 neoship sales from IMpb campaign during program. Approximately $500,000 in Hard Sales as well.
What is the overall goal?
400
Misperceptions, Skepticism, and Concerns
What are the 3 types of Resistance?
500
$5.05 versus $5.75 - $0.70 savings
What is the Commercial saving on a Priority Flat-Rate Envelope?
500
3 months.
How long is the shipping data available?
500
Zone Improvement Plan
What does ZIP code stand for?
500
Install date after July 1, 2012
When can you not do a rental upgrade on any IS/IM280/330 rental customers?
500
[S + K] x [E + A] = Results
What is the equation for performance?