Show Me the Money!
Behind the Teller Line
Cash, Cards & Chaos
Banking Under Pressure
Don’t Get Scammed!
100

What is Balance Cash?

Balance Cash is the daily teller process used to enter cash denominations such as loose coin, bundled cash, mutilated bills, bait money, and foreign currency to verify that a cash drawer is in balance and to record the results in the system and journal tape.

100

This field records the physical cash included in the transaction.

What is the Cash amount?

100

This three-letter acronym stands for “Automated Teller Machine.”

What is ATM?

100

This bank employee helps customers deposit and withdraw money.

What is a Teller?

100

Customers commonly visit tellers to make these two transactions.

What are deposits and withdrawals?

200

This must be selected to indicate what kind of account the deposit is going into.

What is the account type?

200

This field captures the combined value of all checks received.

What is the total amount of Checks?

200

You usually enter this 4-digit security code before withdrawing cash.

What is a Pin? 

200

The area where drive-thru tellers work is often called this.

What is teller station?

200

This crime involves pretending to be someone else to steal financial information.

What is identity theft? 

300

This number identifies where the deposit will be posted.

What is the account number?

300

Large excess cash from teller drawers is commonly moved here.

What is the vault?

300

Using another bank’s ATM may result in one of these extra costs.

What is a fee?

300

Customers often fill out one of these slips before adding money to an account.

What is a deposit slip? 

300

This federal law requires banks to report certain large cash transactions.

What is the Bank Secrecy Act?

400

This shortcut displays a list of available account numbers during a deposit.

What is Ctrl + F1?

400

This dual-control security practice requires two employees to access certain cash areas.

What is dual control?

400

This field is used when money is returned to the customer.

What is Cash Back?

400

This document tells the bank to pay money from your account.

What is a check?

400

Emails pretending to be from a bank are often called this.

What is phishing? 

500

This “magic key” allows the teller to reuse the same account number from the previous transaction.

What is Shift + 8 (*)?

500

This type of check is guaranteed by the bank itself rather than the customer..

What is cashiers check?

500

We use this to access our ATM

What is Transfund?

500

This federal form is commonly completed for cash transactions over $10,000.

What is CTR?

500

This document outlines all fees and rules for an account.

What is account agreement?