Show:
People Pay
Cardless Cash
BSA
Robbery
ATM Adjustments
100
What is the transaction limit for people pay?
$2000.00
100
Where will customers be able to use cardless cash?
Wintrust ATM's only.
100
True or False: if a customer asks us to "restructure" the transaction to avoid CTR reporting, it is OK to assist them with this request.
False.
100
Who is our security officer?
Jennifer Paramski
100
True or False: It is not necessary to call a customer before debiting their account, in the event that they deposit too much in an ATM deposit.
False. You must call the customer.
200
Who needs to have a Wintrust account to use people pay?
Only the sender.
200
How long does a cardless cash withdrawal approximately take?
8-9 seconds.
200
Who is our BSA officer?
Bob Kaiser
200
What are the two most acive robbery months?
November and December
200
True or False: When filling out tickets are ATM differences, the tickets are the same for customers and non-customers.
False.
300
What information is needed in order to send money to a BANK account?
Recipients account AND routing number
300
Will ATM cards work with cardless cash? - Why or why not?
No. Only active debit cards will work with cardless cash.
300
What is the reporting threshold for Monetary Instraument Logs?
$3,000.00 to $10,000.00
300
What should you do if, when being robbed, the robber says not to give them the bait money.
You comply, and do not give them the bait money.
300
If a customer makes an ATM deposit for more than the actual amount of the check, what kind of ticket(s) should be filled out?
Advice of Debit
400
What is the cutoff time for people pay payments on a regular business day?
8:00pm, CST.
400
How many cards are allowed on an account to use cardless cash, and why?
Only one, so the bank can determine which card the withdrawal is associated with.
400
What is an unacceptable answer to put in the occupation of the CTR?
Retired.
400
What is the first thing you should do in the event of a robbery?
Remain calm: do not be a hero.
400
What kind of tickets should be filled out for a non-customer that shorts themselves in an ATM deposit?
GL Credit M&I
500
What is the payment delivery time when you send to a mobile phone or email address?
1-2 days from the time the recipient claims the payment.
500
What two types of debit cards are NOT permitted with cardless cash?
Business debit cards and HSA debit cards.
500
CTR's were enacted by the Federal Government in what year?
1970
500
What are the ABC's of security devices?
Alarms, bait money, and cameras.
500
How can you determine if a deposit was made by a customer or non-customer in the ATM?
The account number prints on the back of the check.