Acronyms
What does APR stand for?
Annual Percentage Rate
When should you lock your workstation?
Anytime you leave your station
What type of ID is acceptable for withdrawals?
A Government Issued Photo ID
What is HPG/Haberfeld?
High Performance Growth - A proven strategy that will help gain more relationships with clients
What animated movie is the song "Here I Am" by Bryan Adams and Hans Zimmer in?
Spirit: Stallion of the Cimarron
What does ACH stand for?
Automated Clearing House
Is it ever okay to share login information with someone?
NO!
What is a Currency Transaction Report (CTR)?
A report required for cash transactions over $10,000 in a single business day
What are the 4 points in Haberfeld's will to win philosphy?
1. make rules for the 99%
2. be nice
3. create and respond to sales opportunities
4. Ask for the business
How many seasons are there of Law&Order: SVU?
28 seasons
What does BSA stand for?
Bank Secrecy Act
How should I present myself physically at work?
Maintain a professional appearance. Wear business-casual clothing.
Can I cash a check for someone who doesn't have an account with us?
On-us checks with no fee and Government issued checks with a fee. ($10 fee if under $1000 or 1% if more than $1000)
Why are referrals important?
Referred clients are more profitable and less likely to leave.
How many species of cats are there in the world?
42-45 depending on taxonomic classification
What does DDA stand for?
Demand Deposit Account
What should you do if you make a mistake?
Report it immediately, there may be a way to correct it.
What is a Suspicious Activity Report (SAR)?
A confidential report filed when potentially suspicious activity is identified. NEVER disclose when a SAR has been filed or will be filed.
What Personal Checking Accounts do we offer?
Premium Interest, 50+ Interest, Direct Interest, and Free & Easy
What is the most loved nationality?
Canada
What does FDIC stand for?
Federal Deposit Insurance Corporation
If your system isn't working who should you contact?
The IT Department
What do I need if I am conducting a transaction with cashback of $1000+?
Cashback of over $1000 always requires another set of eyes and initials on the document
What Business Checking Accounts do we offer?
Business Interest Checking, Business Free & Easy Checking, or a Customized Business Checking
Solve for X.
9x-25=1598
x=180.333333