Roommate Conflict
A common first step when your roommate is being too loud past quiet hours
What is asking them politely to lower the volume?
A resident keeps leaving their belongings in the hallway, blocking the space. What should you do first?
What is politely asking them to move their items?
The Weekday and Weekend Quiet Hour times.
What is 10pm and Weekdays and 12 am on Weekends?
If residents think an RA is “too strict,” the best step is to do this.
What is respectfully talk to the RA about concerns?
This type of communication allows individuals to speak for oneself and not assuming the feelings of others.
What is "I" statements?
A UConn affiliated contract/agreement about chores and quiet hours that helps prevent this (roommate conflicts).
What is the "Husky Mate Agreement?"
Many residents feel disconnected and don’t know each other. What could help build community?
What is hosting building-wide events or socials?
The RA on duty phone number.
What is (860) 234-2051? A
What is (860) 234-2702? B
What is (860) 234-4104? C
When an RA needs to enforce a policy, this communication style works best.
What is being firm but fair?
When listening to someone in conflict, you should avoid this.
What is interrupting or dismissing their feelings?
If a roommate constantly has guests over, what’s a good way to address the issue?
What is scheduling a time to talk and setting boundaries together?
Two residents are constantly bickering and making others uncomfortable. What’s the best action?
What is encouraging them to talk it out or requesting RA mediation?
Candles, incense, and certain appliances are banned in residence halls for this reason.
What is fire, health, and safety?
Residents often forget that RAs are also this, which can help reduce conflict.
What is students/peers, not just authority figures?
Nodding, eye contact, and paraphrasing show you’re doing this.
What is active listening?
Instead of leaving passive-aggressive notes or messages, the better way to address conflict is this
What is face-to-face communication?
A resident repeatedly makes rude comments to others in the building. What should you do?
What is address the disrespect directly or report it to the RA/HD if it continues?
Drinking alcohol is only allowed under these conditions.
What is being of legal age and following campus policy?
If an RA conflict escalates beyond what can be resolved personally, the next step is this.
What is involving the Hall Director (HD) or supervisor?
When emotions are high, the best first step before responding is this.
What is taking a pause to calm down?
If talking doesn’t resolve roommate conflict, this is your next step.
What is involving the RA for mediation?
When repeated disrespect or unresolved floor conflicts create a toxic environment, this step may be necessary.
What is involving the RA in a floor meeting to set new expectations?
This quiet period begins before finals to help students focus on studying.
What is 24 hour quiet hours?
The name of the North Hall Director(s)?
What is Sydney Maiden?
What is Derwin Hill?
What is Raquia Belle-Durant?
This problem-solving strategy ensures both sides get part of what they want.
What is compromise?