What does PCP stand for?
Primary Care Provider
Copayment
A fixed amount you pay for a covered health care service, usually collected when you receive the service.
What specialist focuses on heart and blood vessels.
Cardiologist
What are diagnostic tests?
Tests to figure out what our health problem is. For example, x-ray to determine if you have a broken bone.
What is the name of the training room in myNavigator?
The Learning Loft
What does EOB stand for?
Explanation of Benefits
Deductible
An amount you could owe during a coverage period for covered health care services before your plan begins to pay.
What specialist focuses on the skin, nails and hair?
Dermatologist
What is a screening?
A type of preventative care that includes tests or exams to detect the presence of something, usually performed when you have no symptoms, signs or prevailing medical history of a disease of condition.
When did myNavigator "open its doors".
January 3rd, 2020
What does DME stand for?
Durable Medical Equipment
Network
The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services.
What specialist focuses on the lungs?
Pulmonologist
What is a specialty drug?
A type of prescription drug that, in general, requires special handling or ongoing monitoring and assessment by a health care professional, or is relatively difficult to dispense.
What is the myNavigator Tagline?
Lets simplify your health care. Together.
What is a CPT code?
Current Procedural Terminology.
We also call this a Procedure code. This is billed to us from the provider, and is used to determine coverage.
Prior authorization
A decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment is medically necessary.
What specialist focuses on kidneys?
Nephrologist
What are Orthotics and Prosthetics?
Leg, arm, back and neck braces, artificial legs, arms and eyes, and external breast protheses after a mastectomy.
What is a NPS?
Net Promoter Score
What does HIPAA stand for?
Health Insurance Portability Accountability Act
Balance Billing
When a provider bills you for the balance remaining on the bill that your plan doesn't cover. This amount is the difference between the actual billed amount and the allowed amount.
What specialist focuses on the ears, nose and throat?
Otolaryngologists, also known as an "ENT"
What are Habilitation services?
Health care services that help a person keep, learn or improve skills and functioning for daily living. Examples include therapy for a child who isn't walking or talking at the expected age.
What is the myNavigator motto?
Simple. Clear. Genuine.