Acronyms
Definitions
How it relates
Bonus Round
100

ROI

Release of Information

100

What are medical records?

Client's medical history.

100

How much is a dual deposit URD? 

$850

100

What are the office hours? 

7A.M- 7:00 P.M 

200

URD 

Up Front Refundable Deposit

200

What is a Personal Assessment Questionnaire? (PAQ)

Medical questionnaire Veteran is asked to fill out in beginning of process. Meant to assess the severity of a condition

200

How many times will a Veteran receive a RDL? 

As many times as the Veteran files a claim, as they are the response to the Veterans claim.

200

When must your timecards be approved by?

No later then 4:00 P.M on Fridays
300

CSA

Customer Service Agreement

300

What is the definition of permanent and total?

Client does not have to go to yearly routine examinations and they are no longer in danger of having their rating reduced. 

300
Do clients have to attend C&P exams? 

No! The VA can make a decision based on private evidence provided to them. 

300

Who is the NM COO? 

Gracie Lujan

400

DBQ 

Disability Benefits Questionnaire 

400

What is a diagnostic codes list? 

A letter issued by the VA with the clients service connected disabilities and codes associated with the 38 CFR.

400

Which documents will show the Veterans service connected disabilities? 

Snapshot

RDL

DC List

400

What is the companies mission statement? 

At GTM companies, our mission is to provide Veterans with simple solutions to complex VA processes through world class service and innovative technology. 

500

Individual Unemployability 

IUL

500

What is an intent to file? 

A notice given to the VA by the Veteran, letting them know that the Veteran intends to file a claim. 

500

What document ends up getting filed to the VA? 

The DBQ
500

Who are the founders of GTM Holdings? 

Javier Lujan and Michael Zuccarello