Chapter 1
Dyadic communication involves how many people?
2
In the Johari window, which quadrant pf self is known to others but not known to our self?
What are the 3 major influences on perception?
culture, gender, personality
Best way to help someone experiencing grief is _____ communication.
Supportive
An established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people is called a _____.
Culture
What two key aspects are added to the linear model to make the interactive communication model?
Feedback and field of experience
I have high anxiety and low avoidance in relationship. I fear rejection but desire closeness. What attachment style am I?
Preoccupied
What are the big 5 personality traits? (Hint: OCEAN)
openness, conscientiousness, extraversion, agreeableness, neuroticism
3 personality traits that impact emotion the most?
extraversion, agreeableness, and neuroticism
If my boss appreciates me suggesting large structural changers to our company website and does not exert much control over my tasks, that workplace has a ____ uncertainty avoidance.
Low
The function of interpersonal communication that fits the phrase "one cannot not communicate"
The influence of how you think others see you on your self-concept is known as...
Looking-glass self
Our tendency to negatively interpret information about someone for whom we have established a negative Gestalt is:
horn effect
T or F: Venting is an effective way of managing emotions after they occur.
(Bonus points if you can explain why)
False; the supercharge emotions experienced and fan the flame, making them worse
What are the 4 parts of culture?
lived, layered, communicated, learned
Ethics, effectiveness, and appropriateness make up what?
Interpersonal communication competence
Information such as hometown, college major, and age is revealed at the ____ layer in social penetration theory.
Peripheral
In order to reduce uncertainty about someone I'm interested in, I decide to talk directly to them and ask them questions to get to know them better. What strategy of reducing uncertainty is this?
Interactive
The ability to accurately perceive and interpret emotions is ______.
Emotional intelligence
Members of a society who don’t conform to the dominant culture are considered a _____.
(Bonus points if you can name the theory that goes with this concept)
co-culture
co-cultural communication theory
The fours parts of interpersonal communication
(Bonus point if you can identify the most important of the 4 parts)
dyadic, dynamic, transactional, impact
According to the interpersonal process model of intimacy, the closeness we feel toward others in our relationships is created through two things:
Self-disclosure and responsiveness of listener
If you yell at your roommate and later explain that your behavior was related to stress at work, what type of error are you making?
actor-observer effect
What are the two steps of reappraisal?
1: call to mind the positive aspects of the encounter
2: consider the short- and long-term consequences of your actions
The 3 ways to build intercultural communication competence are:
practice worldmindedness, practice attributional complexity, and practice communication accommodation