Chapter 5
This word is used to describe a structured system of symbols used for creating meaning
Language
What term describes the tendency to ascribe positive qualities to attractive people?
Halo Effect
This term describes the active process of making meaning out another person's spoken message
Listening
This term describes the way emotions spread between other people
Emotional Contagion
Tone of voice, rate of speech, and volume are examples of what kind of communication
nonverbal
This language rule deals with word pronunciation
Pragmatics
What factors contribute to how attractive we consider someone (2 answers)
Symmetry and Proportionally
The "H" and "I" in the HURIER model stand for
Hearing and Interpreting
Which display rule involves acting as though you’re indifferent or emotionless when you are actually experiencing an emotion?
Inhibition
Which sense is most strongly tied to memory?
Smell
This language rule deals with sentence construction
Syntax
What percentage of meaning is transmitted nonverbally?
65-70
What are the three forms of listening primarily covered in the chapter?
Neurotic people are more likely than others to experience
Negative emotions (anger, guilt, anxiety, depression)
Eye dilation occurs when
We find someone attractive
This theory holds that the words in a language shape the emotions one can experience
Sapir-Whorf
Emblem
Only noticing the negative comments made in a conversation is an example of
Selective Attention
What is the difference between jealousy and envy?
Envy involves wanting something that another person has; jealousy involves feeling that a relationship is threatened by a third party
Which cues do people tend to believe more often
Nonverbal
This term describes statements that are intentionally ambiguous
Weasel words
An arm nudge after telling a joke might let someone know you are joking. This is an example of
Metacommunication
What is the difference between pseudolistening and glazing over?
You’re actually listening during glazing over, but not during pseudolistening.
Using you-statements to describe your emotions is problematic because it
fails to acknowledge the part you play in determining your feelings.
What is the relationship between body odor and attraction?
People tend to be most attracted to others whose natural body odors are different from their own.