Diversity Management
The practice of creating an environment where all employees feel valued, respected, and able to contribute fully.
What is inclusion?
Involves recruiting, hiring, training, developing, and retaining employees.
What is human resource management (HRM)?
Inspires followers to exceed expectations through vision and motivation.
What is transformational leadership?
Rewards such as pay, bonuses, and stocks.
What are extrinsic rewards?
Occurs when individuals are treated unfairly on the basis of protected characteristics such as race, gender, or age.
What is discrimination in the workplace?
Refers to the variety of differences among people in an organization, including race, gender, age, ethnicity, religion, abilities, and sexual orientation.
What is workforce diversity?
The process of choosing the best candidate from the pool of applicants.
What is selection?
The ability to influence others toward achieving goals.
What is leadership?
Daily Double: Enhancing a job by adding meaningful tasks to increase motivation.
What is job enrichment?
The rate at which employees leave an organization.
What is employee turnover?
Includes observable traits, and also such attributes as values, personality, and attitudes.
What is surface-level and deep-level diversity?
All forms of financial and non-financial rewards are given to employees.
What is compensation?
One focuses on planning and organizing, while the other focuses on inspiring and motivating.
What is the difference between a manager and a leader?
Suggests that motivation depends on expected outcomes and perceived effort-performance relationships.
What is expectancy theory?
A theory that individuals are motivated by different levels of needs.
What is Maslow’s hierarchy of needs?
Refers to automatic, implicit attitudes or stereotypes that affect understanding and decision-making.
What is Unconscious bias?
Daily Double: The process of integrating new employees into the organization.
What is onboarding?
Characteristics such as intelligence, confidence, integrity, and sociability.
What are leadership traits?
Specific and challenging goals lead to higher performance.
What is goal-setting theory?
Daily Double: The ability to recognize and manage one’s own emotions and others’ emotions.
What is emotional intelligence?
Daily Double: The ability to understand, communicate with, and effectively interact with people across cultures.
What is cultural awareness?
Individuals are more productive, committed, and less likely to leave.
What is employee engagement?
Daily Double: Theory suggesting leaders should adapt their style based on followers’ needs.
What is situational leadership?
Daily Double: Employees compare their input-output ratios to others to determine fairness.
What is equity theory?
Policies designed to increase opportunities for historically underrepresented groups in employment and education.
What are affirmative action programs?