cat 1
Harvinder is admired by the rest of the staff for his pristine and professional looking social media pages that he has set up to enhance his image as a beauty pro. Which of the following would someone be most likely to find on them?
A. online debates or arguments
B. foul language
C. forwarded spam
D. client communications
D. client communications
Jovan is nervous about his first day of work. He hope to remember all that he learned in classes and training, especially in interactions with his manager. Which of the following should Jovan AVOID when communicating with his manager?
A. getting his facts straight
B. avoiding both gossip and complaining about colleagues
C. being a problem solver
D. not welcoming constructive criticism
D. not welcoming constructive criticism
You are an instructor of beauty and wellness courses at a local vocation school. Teresa, one of you students asks you why it is so important that beauty professionals have a thorough understanding of chemistry. What do you tell her?
A. Chemistry is the backbone of the beauty and wellness industry, and if she lacks a high knowledge of it she cannot be a part of that industry
B. to someday make it as a business owner, her economic viability is reliant on real chemistry intelligence
C. without an understanding of basic chemistry, she will not be able to use professional products effectively and safely
D. as she progresses toward a successful career, her clients will become more and more critical of her knowledge of chemistry
Ignacio is studying for a career in beauty and wellness. He knows that the impression he projects through his outward appearance along with his conduct in the workplace will be vitally important to his success in this field, so he is going to work on this. What will Ignacio be working on?
A. his work ethic
B. his personal grooming
C. his professional image
D. his hygiene
C. his professional image
A. create incentive for his staff to earn more money
B. Continuously change and alter his tipping policy
C. offer his employees as many benefits as he can
D. make his payroll obligations a top priority
B. continuously change and alter his tipping policy
Kendra's instructor has told the class repeatedly that, in her opinion, the most important step of the 10-step consultation method is the second step. Which of the following is the most important step of this method, according to Kendra's instructor?
A. discover and rate the clients preferences
B. review the intake form
C. perform a needs assessment
D. analyze the clients characteristics
C. perform a needs assessment
Genevieve is fresh out of beauty school and anxious to open her own business. In gathering research and pricing out products for her shop, she is contacted by a salesperson for massage oils. He tells her his products are all chemical free, and she should pay the extra cost to offer them to her clients. Which of the following would be the BEST reason for Genevieve to decide against buying this salesperson's massage oils?
A. her clients are not likely to appreciate the difference in expensive chemical free massage oils
B. because there is no such thing as a chemical free, this salesperson should not be trusted.
C. chemical free massage oils are known to leave rashes on sensitive skin
D. the extra cost for these massage oils is prohibitive because she is just starting out
B. because there is no such thing as a chemical free, this salesperson should not be trusted
A.GFIs are required in places where shock hazard are likely (such as near any running or sitting water)
B. GFIs are most useful in salons, spas, and barbershops because when multiple appliances are in use, GFIs must be in place.
C. GFIs are required wherever direct current is transferred to alternate current
D. GFIs are most useful in salons, spa, and barbershops because appliances that heat up can only operate when a GFI is in place
A. GFIs are required in places where shock hazard are likely (such as near any running or sitting water)
Jenna and Teresa are beauty professionals at a local establishment. They are discussing how clean their implements are. Their boss, Harvey, has taught them about proper infection control. Jenna feels strongly that the implements have been sterilized. Teresa, however, insists that they have only been cleaned. Which of the following would prove Jenna is Right.
A. the use of a disinfectant in the infection control process
B. the implements are completely free of any visible dust, dirt, and debris
C. the use of an autoclave in the infection control process
D. The implements went through many stages of cleaning and infection control
C. the use of an autoclave in the infection control process
Joaquin, a business owner, is trying to calm down his employee, Greta, Because she has received information form her doctor that she tested positive for a virus. The message her doctor left was unclear, and she's not sure if she tested positive for HIV or HPV. Although neither would be good news, she knows HPV is more likely to be cured than HIV. Which of the following, if TRUE, would give Great peace of mind that indeed, she acquired HPV?
A. acquired the virus through indirect transmission
B. virus is likely to cause ADIS
C. virus is actively running through her bloodstream
D. acquired the virus form direct contact with another person
A. Acquired the virus through indirect transmission
David is very concerned that his clients and coworkers are reacting toward him in a negative way. He is not sure why and is desperate to find out. You recently overheard two of Davids clients talking about changing to a different professional because Davids fingernails are often not clean and his hair not well styled. In order to help your friend and also avoid offending him with specifics, how would you BEST advise David.
A. suggest that he improves upon his soft skills
B. suggest that he improves his work ethic
C. suggest that he improves his personal grooming
D. suggest that he dresses for success
C. suggest that he improves his personal grooming