A
Which of the following statements include a benefit?
A. The Controller has 4MB memory
B. Organization X has over 5,000 employees
C. You can avoid road hazards with responsive rack-and-pinion steering
C. You can avoid road hazards with responsive rack-and-pinion steering
Why should you submit a response matrix with your proposal?
A. To make compliance easy
B. To allow for hot button identification
C. To make evaluation easy
C. To make evaluation easy
The act of meeting stated customer requirements.
A. Responsiveness
B. Compliance
C. None of the Above
B. Compliance
Which phrase BEST describes a tangible value?
A. Customer Satisfaction
B. Customer's positive reaction to key personnel proposed
C. Quantified savings in reduced delivery time
C. Quantified savings in reduced delivery time
Which of the following would BEST demonstrate a customer focused proposal?
A. Compliance
B. Compliance and Responsive
C. Proposal with lowest pricing
B. Compliance and Responsive
Meeting each RFP requirement:
A. Compliance
B. Responsiveness
C. Due Diligence
A. Compliance
Which of the following sources would you use to identify customer requirements?
A. The customer's RFP
B. Notes from call with customer
c. All of the above
c. All of the above
Best Practices
Cultivate responsiveness ____ the RFP release
A. Before
B. During
C. After
A. Before
It’s impossible to be compliant without being responsive, and vice versa.
A. True
B. False
B. False
If an RFP states, "The remote module shall be designed to meet current ISO standards", and the proposal response reads, "The remote module will meet and EXCEED ISO standards by the time it is implemented", which of the following describes the response?
A. Compliant
B. Responsive
C. Both
A. Compliant
Which of the following pieces of information is MOST appropriate in a customer-focused executive summary?
A. Our profit margins
B. Customer issues
C. Our best features
B. Customer issues
A list of specific customer requirements, often splitting complex, multi-part requirements into subrequirements.
A. Compliance Matrix
B. Response Matrix
C. White pages
A. Compliance Matrix
Which of the following statements BEST describe FEATURES?
A. Tell "so what"
B. Tell "what"
C. Should always be described before benefits
B. Tell "what"
Which statement MOST ACCURATELY describes a responsive compliance matrix?
A. List if customer questions and our responses
B. List of customer requirements and our justified responses
C. List of customer requirements and our questions
D. List of our justified responses and our questions
B. List of customer requirements and our justified responses
It is a roadmap for evaluators, pointing to specific proposal responses for each compliance item.
A. Compliance Matrix
B. Response Matrix
C. The Matrix
B. Response Matrix