Management
The process of coordinating people and other resources to achieve the goals of an organization.
What is management?
A group of 2 or more people working together to achieve a common set of goals.
What is an organization?
Function
Product
Location
Customer
What is Departmentalization Bases?
All the activities required to produce goods and services.
Plan
Design
Execute
Evaluate
Improve
Redesign
What is the conversion process?
Planning
Organizing
Leading
Controlling
What are management processes/functions?
This shows the chain of command.
What is an org chart?
Responsibility
Authority
Accountability
Sending work overseas.
Bringing work back together.
What is off shoring and on shoring?
Product Line
Product Design
Capacity
Technology
What is design planning?
Establishing an organizations major goals and objectives and allocating resources to achieve them.
What is Strategic planning?
Networked
Fragmented
Mercenary
Communal
What are types of corporate culture?
Centralization
Decentralization
What is authority?
Form
Place
Time
Possession
What is utility?
This is used when small batches of different products are created or worked on in a different operating sequence.
What is a process layout?
An analysis of an organizations internal and external competencies and external to the organizations opportunities.
What is a SWOT analysis?
Ad hoc
Standing
Task force
Tall
Narrow
Flat
What is span of management control?
Basic research
Applied research
Development & Implementation
What are the activities for research and development?
This is used when all products undergo the same operations in the same sequence.
What is a product layout?
Strategic
Tactical
Operational
Contingency
What are types of plans?
The pattern of behavior that stems from personal rather than official relationships.
What is the informal organization?
Line
Line & Staff
Matrix
Network
What are types of organizational structure?
Customer Satisfaction
Atmosphere of continuous quality
Supplier Relationships
Employee Participation
What are the elements of Total Quality Management?
Improving a product's performance characteristics to increase utility and adding additional performance features
What are product extension and refinement?