1
interviewing with a pt is an example of
active listening
if your office hours change and you have a conflict with your personal life plans what should you do?
discuss your concerns with your supervisor
mosquitos carry what type of disease
babeiosis
coughs and sneezes can carry up to how many feet
3
thinking before your respong is one way to improve what?
blood applies to what
OSHA standard precaution
unpasteurized milk from an infected cow is an example of what
environmental factor
whose responsibility is it to set the stage for positive communication with a pt
MA
where do you keep your hands for aseptic handwashing?
lower than your forearms
maintaining strict housekeeping standards is a way a MA can do what
break the cycle of infection
taking a walk to stretch your legs and get some fresh air is an example of
best way to reduce noise caused by stress
increased bp and sweaty palms are examples of
anxiety
during the communication process, posture can be described as
open and closed
nonverbal communication is an example of what?
body language
congenital infection contracted?
present at time of birth
organization that recommends that healthcare workers not wear nails and/or extensions when working with a pt
WHO
a MA who does not intrude in a patients personal space is showing what?
respect for the patients feelings
offering to pitch in and help is an example of
best way to deal with a coworker having a bad day
general duty clause takes effect when?
when a hazard occurs that is not addressed specifically by an OSHA standard
be assertive, but diplomatic with the coworker and tell them their comments are inappropriate
how much alcohol content is in hand sanitizer
60%
if an exposure incident occurs, the employee should
be tested for HBV and receive a vaccine if neccessary
patient reaction when it comes to white coat syndrome
anxious
TB is transmitted by
airborne
exogenous infection