Show:
Managers
Departments
ORDER TYPES
Technical Terms
100
The manager of Installs.
Who is Glenn Fuchs?
100
The first line of customer support.
Who is GCUS?
100
The order type for a customer that's installing a Bloomberg license for the first time.
What is a NEW order?
100
A unique ID that is linked to every Bloomberg user's login?
What is a UUID?
200
Joe Smolenski
Who is an Installs Team Leader?
200
Handles setup of all new Bloomberg licenses, and also Relocations.
Who is Installations?
200
The type of Bloomberg license that would be installed in a common area.
What is OPEN Bloomberg?
200
The type number that would identify an access point or an APOD? -- (hint lower left hand corner of Bloomberg)
What is a serial number?
300
Scott Baker
Who is the of global manager of Installs, ETI, Field Service and GCUS?
300
Addresses all broken equipment or service related issues for external customers?
Who is GTEC?
300
The type of user that needs access to Bloomberg in the office, outside of the office, and on a handheld device.
What is Bloomberg Anywhere?
300
A Bloomberg Anywhere login and an open terminal have this unique number which is used to tracking billing on the customer account.
What is a Sid?
400
Ken Cooper
Who is the Operations global manager?
400
Who visits client sites and handles all installs and GTEC related technical issues?
What is Field Service?
400
If a customer has OPEN Bloomberg and wants to be Bloomberg anywhere this type of order would be entered?
What is Bloomberg Accessory or BBA conversion order?
400
User have only point of access to BB
what is Open BB
500
Dan Doctoroff
Who is President of Bloomberg?
500
They create configs for open routers and assist with circuit testing?
What is Network OPS?
500
If a customer wants a direct connection to Bloomberg instead of connecting through their internet connection, they would need this type of order.
What is a Circuit(InstCommline) order?
500
The type of user that can access Bloomberg from multiple access point?
What is Bloomberg Anywhere?