Notes
Customer Emails and Documents
Canada
Animals
U-Pack
100
How much do we charge for an SPU/SO?
$390
100
What states/providences require Gypsy Moth forms for inbound moves?
WA, OR, BC, AK, and CA
100
U-Pack customers can only ship this category of items.
What is used household goods?
100
What nocturnal animal group makes up one-fourth of all mammals species?
What is bats (chiroptera)?
100
This is the abbreviation for the PIG.
What is Process and Information Guide?
200
Who sees pickup notes and what is the note code?
Origin service center, PKUP
200
On the special offer email, what is the BOX10 coupon for?
Moving kits
200
This US customs form is required for all US bound household good shipments.
What is the 3299?
200
The scarab, worshipped by the Egyptians, is this type of beetle.
What is dung beetle?
200
This is the year the U-Pack Moving began.
What is 1997?
300
What is the correct expectation to set for transit and appointments?
It is estimated.
300
When does the customer receive the Move Plan email?
Immediately after they have accepted the TBOL
300
This record of entry is only required for non-citizens entering the USA.
What is an I-94?
300
This animal is the fastest land mammal.
What is the cheetah?
300
These are the six values of Arcbest and U-Pack.
What is collaboration, creativity, integrity, growth, excellence, and wellness.
400
Who sees delivery notes and what is the note code?
Destination service center, DELV
400
How many emails does the customer immediately receive after they have booked their move?
Four
400
This is the only type of customer who is not required to complete a BSF186 when moving into Canada.
What is a “snowbird”/Canadian who lived outside of the country less than 12 months?
400
This term could refer to dog or a pointed tooth between the incisors and premolars of a mammal.
What is canine?
400
This 3 letter acronym identifies equipment without anything in it.
What is MTY?
500
What is a CURA note and why is it used?
A combination of a customer (CUST) note and a rate (RATE) note. It is used to advise Rating of the bill code and amount to apply to a freight bill at the time it is rated and also shows the amount of the charge on the customer’s BOL, Move Plan, and RC.
500
Where is the blue “Confirm Move” button located at on the TBOL?
The bottom right corner and/or below the Terms and Conditions.
500
This is where inbound Canada shipments are typically held until the customer clears their goods with the customs office.
What is the ABF destination service center/sufferance warehouse?
500
Pigs and people have this kind of digestive system.
What is monogastric?
500
This is the name of the vehicle used to transport trailers and other equipment around the service center.
What is a yard dog?