Risk management
What are the elements of risk management?
1) Identification
2) Evaluate (assess)
3) Treatment startegies
4) Implement & monitor
What risk strategy is this "Discontinuing the activity"
Avoidance
What are the 4 risk management domains?
1) Physical
2) Social
3) Cognitive
4) Emotional
What are the 4 personnel's involved in TR program delivery?
1) Volunteers
2) Interns/ students
3) Staff
4) Participants
- Select candidates from pool
- interview
- Place personnel in programs best suited skills and abilities
- Orient to tasks, agency & other professionals involved in program
- Identify training needs
- Review supervising & evaluation procedures
- Complete contracts & agreement forms
What is risk management?
- Proactive approach to manage risk through process of assessing & taking actions to minimize/ eliminate risk
- anticipating what may go wrong in a program, planning to avoid problems & develop strategies to respond appropriately when something goes wrong
What risk strategy is this? "Reducing the severity & frequency of incidents"
Reduction
What is a "near miss"?
- Useful to record as a teaching tool for proactive practices/ procedure
- taking "no blame" approach
- Ultimate sanction for misconduct & should only be considered when all other disciplinary measures have failed or are inadequate
What is evaluation and the methods for each personnel?
Allows to appreciate progress toward entry level skills, understand impact of work, provide appropriate support
Methods?
Staff: Conversations through plan review
Volunteers: Evaluation from targeted & specific outcomes based on role
Interns/ students: Educational institutions student evaluation
Participants: Staff, volunteers, interns & participants
What are the 3 risks in leisure?
1) Participant
2) Activity
3) Environment
What risk strategy is this "Shifting the risk to another person/ organization"
Transferring liability
What do incident reports include?
- Name of healthcare organization
- Incident date
- Client name
- Service providers name
- Detailed description of injuries
- What "treatment" was provided
- Plans/ strategies for future prevention
- Documentation of manager
What is discipline?
Inappropriate employee/ volunteer behavior can NEGATIVELY influence an organizations:
- Turnover
- Employee morale
- Volunteer program morale
- Reputation
What are the 4 areas of risk and safety management program?
1) Risk identification- loss, hazards, basic issues
2) Risk evaluation- assessing of frequency or probability/ severity of incidents
3) Risk management strategies- avoidance, reduction, retention, transfer
4) Risk management implementation & monitoring/ reporting- policies, procedures & standards that guide set quality
What risk strategy is this "Organization is aware of the risk but willing to pay for damages that may present since risk is low"
Retaining/ Accepting
Who must be pleased with what they do & are attached to ther position?
Volunteers
What is positive discipline?
1) What is expected of them/ what they do and how they do it
2) What consequences result from violations
What is the most common type of risk strategies?
Reduction
How would you implement and monitor risk and safety management?
- how you deal with the risks
- Documentation
- Timely application of policies/ procedures
Who sets the goals for the participants and make sure program is clear?
Staff
Recruiting, retaining, evaluating volunteers
1) Prepare, organize & conduct tarining
2) Supervise volunteer, staff, interns and participant interactions
3) Document performance to not progress, retention and promotion