Culture
A group of people who, through a process of learning, can share perceptions of the world, which influence their beliefs, values, norms, and rules, which eventually affect behavior.
Culture
Hearing is NOT ??
Listening
Saying hello and asking getting-to-know you questions is a relationship.
starting
What is conflict avoidance?
Avoiding conflict.
Which researcher developed the high/low power theory in Cultural Communication?
Geert Hofstede
The taxonomy of listening was created by?
When pronouns shift from "our" to "my" a relationship is???
Coming apart or ending
Define conflict in a relationship.
A disagreement between two or more people or groups.
Characteristics of a culture that values being self-reliant and self-motivated, believes in personal freedom and privacy, and celebrates personal achievement.
Individualism
How many listening styles exist (according to the text book)?
Four (4)
During this stage in the relationship, there is an analysis of where the relationship has gone wrong with a desire to quit.
Termination stage
Is conflict inherently bad?
No.
What are the differences between beliefs and values.
Beliefs = truths
Values = behaviors based on truths
Describe a time-oriented listener?
Clock-watchers; time is everything;
These listeners are always in a hurry and pressure the speaker to speed up the conversation
How many characteristics does a friendship have?
Name one.
Five (5)
equality, mutual involvement, voluntary, negotiated, affective
True or False
In conflict, emotions have no influence.
False
What is cultural intelligence?
The degree to which an individual can communicate among varied cultural experiences.
Explain the differences among dialogue, debate and diatribe.
Dialogue = two-way, cooperative communication
Debate = two-way competitive communication
Diatribe = one-way competitive communication
Explain family systems theory.
The family is an organism.
Individuality: Emphasizes that there is a universal, biological life force that propels organisms toward separateness, uniqueness, and distinctiveness.
Togetherness: Emphasizes the complementary, universal, biological life force that propels organisms toward relationship, attachment, and connectedness.
The creation between individuality and togetherness creates an organism’s differentiation or its drive to be both individualistic while maintaining intimate connections.
List one of the types of power dynamics (French & Raven) in a relationship.
Informational, coercive, reward, legitimate, expert or referent