Systems
Which system is customer facing?
Service Now
Who are the customers in release 1?
Sam's Club, Global People, Corporate Affairs
When do we go live
Monday, Sept 17th 2018
Automated case assignment by the service now tool that assign cases to the individual
Round Robin
What does PS stand for?
People Solutions
What system is used for hiring field management?
Kenexa
What are the four intake channels?
Web, chat, phone, self service and portal
What are the main two forms that will be submitted to us?
Manual new Hire and Job change
A commitment between people solutions and customers that defines metrics for quality, timeliness and scope for responsibilities for all HR services
SLA
What does SLA stand for?
Service Level Agreement
All actions happen in what?
Workday
Who do we send LOA templates to once completed?
STAB Team
How many months have 28 days?
12 months all of them
Cases that remains in this state or seven days pending a response before auto closing and moving to a cancelled state
Suspended
What does put PTC stand for?
Personnel Training Coordinator
What are the 5 templates for LOA?
Location Sup Org RFA Import
Position Attributes RFA Import
Positions Req Custom Import
Sup Org Req Custom Import
Sup Org Position RFA
What knowledge article do we use to transfer from legacy non competitive?
Non Workday to work day interim transfer
How many countries are Walmart located in?
28 countries
The previous Human capitol Management system of record for the release 1 population
Gain
What does HCM stand for?
Human Capital Management
What system is used for field hourly associates?
Career Preference
What is an existing system currently in production that is not was replaced as part of the people modernization program?
Legacy
What are five people modernization pillars?
1.RHO Recruiting Hire and Onboarding
2.HCM Capital Management
3. Compensation
4. Absence
5. Talent and Performance
A card or other document issued to a citizen of a country which contains an number used to verify aspects of the person's personal identity
National ID
What does ABSS stand for?
Associate Background Screen System