Show:
Credentials
Client-Related
Different Environments
Trivia for Dave
100

What is the Account belonging to Mike?

ClientInsightSLM

100

True or False: Client SSO has Dev, QA and Prod instances; These do correlate 24 SSO Environment.

False: They do NOT sync up between environments.

100

Engagement has 4 environments. What are they?

Prod, Stage, QA and Dev.

100

What is the maximum # of attempts any user can try before they get locked out of a login?

Freebie points for Dave

200

Name 3 people that own the accounts (other than Dave, Carly and Mike)

Mike, Dave, Carly,
Brooke, Natalie, Kailey,
Bre, Chris P.

200

In the event of credentials not working, what are some/the steps you should take?

Attempt to log in a maximum of 2 times, Change the password manually, reach out to Business Sponsor (the Client), or contact their Help Desk.

200

Name 2 QA Login accounts:

AdminUser, InstructorUser, Particip1, 2, 3 and 4.

200

In Scott's absence/if he takes too long, is there a "backup sponsor" I can reach out to?

More Points for Dave!

300

When contacting the Service Desk for a password reset, do you notify them that these accounts are:
A) Dealer
B) Corporate 

A) Dealer
300

Who is the main "Point of Contact" for issues/questions for these credentials?

Scott Client-side, and me interally.

300

What is the URL for PROD ADMIN?

admin.clientinsightedge

300

How many Participant logins do we have access to?

4. You shouldve known that!

400
True or False: These credentials are only "active" for 30 days at a time, and must be extended manually, by the business sponsor, Bre.

False. The business sponsor is Client and most likely will fall under Scott.

400

True or False: Christine R is a employee of 24, not The Client.

False. She works with The Client.

400

If you need to update employee information (of whom is linked to a Special Credential), where would you go to do so?

People section of the CMS.

400
True or False: Outside of the AdminUser credential, are any other credentials considered an "admin" or "superuser" in terms of access?

Points for Dave!

500

Where can you find information on Dealer Job Roles if an environment doesnt utilize iClient?

AIE QA Credentials vault in 1Pass.

500

What is Scotts Job Title?

National Training Facilitator

500

Anywhere our services use ClientSSO, it automatically points to what instance:
A) Prod
B) Dev
C) QA
D) Stage

A) Prod.

500

If someone gets locked out of, say, ClientInsightSVM, will it also lock out all 7 other accounts?

That was an easy one...Points!