CDL
Are school bus applicants required to present a medical card if certifying to a CDL-10? if so what restrictions?
No
P16
if an applicant applies for a Class A CLP and passes TX COM RUL & General Knowledge but fails Combination all 3 attempts can the applicant choose to be issued a class B instead?
YES with restriction L (no airbrakes equipped CMV)
What is the protocol when someone gets hurt on DPS property?
offer assistance / call 911 if requested/ Contact chain of command / get customers info and complete HQ-12
What can be used for a name change?
When applying for a hardship License do you need to apply for learners permit first?
Yes
What do you need to apply for NON-Domicile CDL? (BONUS WHAT COUNTRIES ARE NOT ELIGIBLE)
Social Security Card/ Valid Passport/ either: I-94, Arrival/Departure record or Unexpired employment authorization document / $121
BONUS) Mexico & Canada
How long is a CLP valid for?
180 days
When processing an Irate customer, what are ways to deescalate the situation?
Good Attitude, do not match energies, empathy, red carpet
When must you bring proof citizenship or lawful presence?
1) Any Original Transaction
2) Adding Hazmat for the 1st time and Renewal of CDL with Hazmat
3) Renewal of driver license or identification card, if not on file
What is needed to process an OOS Provisional License?
Birth Certificate / Social / VOE / 2 Proof Address/ Road Test
If CDL hazmat holder is a CSO, are they required to retest for HZT every Renewal?
YES
fingerprints are done every 5 years
When applying for a CLP when should we renew base class C license?
with less than 6 months (if customer refuses this needs to be notated at the top of the application)
when accepting a DOT MEDICAL CERTIFICATE, can a single sheet from the 5 page report be accepted in place of the med card?
NO, It must either be the medical card or the full 5 page report. if the report in incomplete it cannot be accepted
Does out of state enforcements (PDPS) effect eligibility? If so, within what time frame?
Yes
10 years or less
What is needed to add motorcycle on a Minor Learners License?
must be at least 15 years old /Have a Class C learner license / MSB-8 safety course/ DE964 showing completion of 32 hour classroom phase of a driver education course /add restriction I if under the age of 16/ pass skills test on motorcycle
Who is exempt from ELDT
Individuals who were issued a CDL or an S, P, or H endorsement prior to February 7, 2022 are not required to complete ELDT training for the respective CDL or endorsement.
When should a CLP be renewed?
30 days before expiration of CLP
if there are no appointments available for your office, and a customer has all of their documentation ready are we able to overbook a sister office?
Yes only if contact has been made for approval
What countries have reciprocity with the US and does it apply to minors?
Canada, France, South Korea, Germany, Taiwan
Not Applicable for Minors
What does the G restriction mean? (3 answers)
no driving after midnight and 5am unless necessary for work or school or medical
no more than 1 passenger under the age of 21 that is not a family member
no wireless communication device
if a CDL has been downgraded for 1 year and 11 months and has renewed or replaced as a class C in between, can the applicant be upgraded back to a CDL?
No the applicant will no longer be eligible for upgrade after 2 years of expiration or any driver license transactions completed.
Can an CLP applicant certify to the CDL-10 Personal Property?
Yes
on the DL-40B Diagnostic Examination (MAB), What are the deductions for unsatisfactory performance and improvement needed?
7 unsatisfactory performances
3 improvements needed
When moving to Texas and presenting Registration and Insurance, does the applicant need to provide proof for all vehicles or only one?
FOR EACH VEHICLE YOU OWN
what are the qualifications to be a designator instructor for parent taught course?
Be at least 25 years of age or older
Have at 7 years of driving experience
Valid driver license within last 3 years