Roadhouse
What is our Mission Statement?
What is Legendary Food, Legendary Service?
Where are you Training Materials located?
What is the middle shelf of the cabinet at the end of the Alley?
Where are your Training Materials located in the host stand?
What is second cabinet on the left side?
Where are your Training Materials located in the Togo Room?
What is under the middle POS on the bottom shelf?
What does the H stand for in Service with Heart?
What is Howdy?
Who is the Founder of Texas Roadhouse?
Who is Kent Taylor?
Why is it important not to over fill the buss tubs?
What is because the handles are more likely to break when the tub is too full?
Where can you find updates on our AGM Times and Shoppers?
What is on the Host Communication Board at the Host Stand?
Name the 4 different primary positions of Togo.
What is Phones, Cold Pack, Hot Bag, and Window?
What does the E stand for in Service with Heart?
What is Engage?
What does G.R.O.W. stand for?
What is Guest Right of Way?
What does it mean to have Muck Area Curtesy?
What is keeping the area clear of debris, maintaining trash and linin pile ups?
Explain the Check-In process.
What is: "you will receive a text prompting you to reply 'here' once your entire party has arrived. Once your table is ready you will receive another text prompting your party to come to the host stand to be sat."
How many pieces of bread do we give per entree?
What is 2 rolls per person/entree?
What does the A stand for in Service with Heart?
What is Arrive?
What does 10-4 mean?
What is when the guest is 10 feet away acknowledge and wave, 4 feet away greet and speak?
Where do the peanut buckets and Ziosks go on the table?
What is and the end of the table?
Bonus: Is the bucket on the left or the right of the Ziosk?
Why is it important to talk to the guests on the way to the table?
What is to make them feel welcomed and valued? (We lose points on the shop for this)
What is your Togo Survery/Shop now called?
What does the R stand for in Service with Heart?
What is Respond?
List our Core Values
What is Passion, Partnership, Integrity and Fun
All with a Purpose?
Why do we not put our bus tubs on the ground?
What is it causes a safety hazard for our guest?
Why do we give Big Hi's and Big Goodbye's to all of our guests as they enter and exit the building?
What is because we are the friendliest place in town?
Why is it important to go through the bags with the guests (or at least offer) before they leave our restaurant?
What is to catch any last-minute things we missed before sending the guest home with their food.
What does the T stand for in Service with Heart?
What is Thank You?