ARCS
Delivery Method
Delivery Skills
Feedback
Group Behaviors
100

ARCS is the Theory of___________.

What is motivation?

100

Demonstrating the desired behavior while facilitating

Behavior Modeling

100

The formation of clear and distinct sounds when you speak  

Articulation

100

The 2 types of Feedback

Reinforcing 

Re-directing

100

This type of participant is Blocking - rejecting, resisting and is Self-seeking

Self- Oriented

200

ARCS stands for

A- Attention

R - Relevance

C - Confidence

S - Satisfaction

200

Small groups generate creative solutions / out-of-the-box approaches  

Brainstorming

200

4 tips to help with your articulation

Relax, Stretch your mouth, Check your Posture, Focus your voice

200

Gives feedback from your perspective

Use "I" Statements-

200

This type of participant is encouraging, compromising, testing for consensus

Group Maintenance

300

Attention in the ARCS Model consist of __________.

Alert, Ask, Alternate

300

Used for displaying charts and graphs

Powerpoint

300

Changing the tone and pitch of your voice helps with this delivery skill

Inflection

300

Before giving feedback, remind yourself why you are doing it

Check your motives

300

This type of participant prodding group to action and creating or following a process

Task Directed

400

Confidence in the ARCS Model consist of __________.

Convince, Coach, Climb

400

Provides background information and a record for future reference

Handouts

400

The length of time you should make eye contact with your participants 

3-4 seconds

400

If learners are engaged in distracting behavior (i.e.: holding a verbal discussion while you/others are trying to talk), simply walk over and stand close to them

Physically move near the distraction

400

In this stage the group has high dependence and Facilitator directs

Forming

500

The researcher who developed ARCS 

John Keller

500

Used for ad lib charting and graphing in small groups

Flipcharts

500

Name the 6 types of delivery skills

Projection

Articulation

Inflection

Rhythm & Pacing

Movement & Gestures

Eye Contact

500

“Hey guys, we all agreed to do X. Let’s stick to our agreement.”

Refer to Ground Rules

500

4 Stages of Group Development

Forming

Storming

Norming

Performing