TCC402
WHAT ARE THE DATES FOR THE BEGINNING DATE AND ENDING DATE USED ON THE FIRST PAGE?
04/01/20-03/31/21
WHAT DO WE HAVE TO ASK IN THE PERSONAL TAB OF RIC?
VERIFY EVERY QUESTION AND CONFIRM (OR UPDATE ALL SALMON) ALL
HOW DO YOU FIND THE LDW (LAST DAY OF WORK) ON THE ORIGINAL EXPIRED CLAIM?
TYPE A "E" INFRONT OF EFFECTIVE DATE, TAB DOWN TO EMPLOYER MARKED AS LAST (BLUE L NEXT TO IT), THEN HIT ENTER
IF THE CLAIMANT HAS A PARTIAL IN RIC AND NO PRIOR CLAIM INFO (NOTHING IN SESSION B) WHAT IS THE NEXT PIECE OF INFORMATION TO CHECK?
DO THEY HAVE A BENEFIT RATE IN RIC?
WHAT ARE ACCEPTABLE EAD DOCUMENTS A CLAIMANT CAN SUBMIT?
U.S PASSPORT, PERMANENT RESIDENT CARD (GREEN CARD), OR AN EMPLOYMENT AUTHORIZATION CARD WITH PHOTOGRAPH
DO WE FILL IN THE EMPLOYER NAME AND WAGE INFO IN THE CHART ON THE FIRST PAGE?
NO! SKIP RIGHT BY IT!
WHAT IS THE ER NUMBER FOR A CLAIMANT THAT STATES THEY ARE SELF EMPLOYED?
99-23246
WHAT ARE THE MONTHS INCLUDED IN THE 1ST AND 2ND QUARTER OF WAGES?
1ST - JAN, FEB, MARCH
2ND - APR, MAY, JUNE
IF CLAIMANT HAS A PARTIAL IN RIC, PRIOR CLAIM INFO IN SESSION B, HAS WORKED SINCE LDW (LAST DAY OF WORK) ON PRIOR CLAIM, HAS A BENEFIT RATE IN RIC, AND HAS MADE 10XBR, WHAT STEPS DO YOU TAKE?
FINALIZE THE CLAIM (AFTER VERIFYING ALL INFO) AND TRANSFER TO BRI
WHICH EFFECTIVE DATE DO YOU USE FOR THE FIRST QUESTION IN THE FORM IN THE THIRD PAGE?
THE EFFECTIVE DATE OF THE NEW CLAIM JUST SUBMITTED IN RIC
WHAT DO YOU HAVE TO VERIFY IN THE EMPLOYMENT SUMMARY TAB OF RIC?
VERIFY EVERY QUESTION AND CONFRIM (OR UPDATE ANY SALMON) FOR ALL EMPLOYERS IN THE LAST 18 MONTHS
WHAT ARE THE MONTHS INCLUDED IN THE 3RD AND 4TH QUARTER OF WAGES?
3RD - JULY, AUG, SEPT
4TH - OCT, NOV, DEC
IF THE CLAIMANT HAS A PARTIAL IN RIC AND PRIOR CLAIM INFO AND HAS NOT WENT BACK TO WORK WHAT STEPS DO YOU TAKE? (NO WAGES IN WGE2 OR UBTB)
"K" THE CLAIM AND SEND TCC402, POST IN LOG
“FINALIZED IN RIC, TRANSFERED TO BRI"
"OC EFF MM/DD/YY K’D HAS NOT EARNED 10XBR-402 SENT"
IF A CLAIMANT IS STATING THEY ARE UNABLE TO FILE A NEW CLAIM AND YOU HAVE VERIFIED THAT THEIR CLAIM IN SESSION B IS PUA, WHAT DO YOU NEED TO DO?
VERIFY THE EXPIRATION DATE OF PUA CLAIM IN SESSION B, IF UNEXPIRED THEY WILL NOT BE ABLE TO FILE A NEW CLAIM AND WILL NEED THE PUA CLAIM I'D (INVALIDATED)
WHICH EFFECTIVE DATE DO YOU USE FOR THE SECOND QUESTION IN THE FORM ON THE THIRD PAGE?
THE EFFECTIVE DATE OF THE ORIGINAL PREVIOUS EXPIRED CLAIM THAT HAS MIGRATED (ST COLUMN IS BLANK)
WHAT DO WE USE FOR THE EFFECTIVE DATE IF CLAIMANT STATES THEIR LDW (LAST DAY OF WORK) IS IN 2020?
9/6 IS THE FARTHEST BACK WE CAN USE (IF NEEDS BACKDATING REQUEST IT IN WRITING)
IF A CLAIMANTS LDW (LAST DAY OF WORK) IS 4/18/20, WHAT QUARTER IS THAT IN AND WHAT QUARTERS ARE USED TO DETERMINE 10XBR?
4/18/20 IS IN THE 2ND QUARTER OF 2020, SO ANY QUARTER AFTER THAT WOULD BE USED (3/20,4/20,1/21..ECT)
WHAT EFFECTIVE DATE DO YOU USE FOR THE DOCUMENTATION IN THE LOG FOR WHEN YOU "K" A CLAIM? (OC EFF MM/DD/YY...)
THE NEWLY FINALIZED CLAIM FROM RIC THAT YOU "K" OUT (VERIFY THE EFFECTIVE DATE IN RIC MATCHES THE CLAIM YOU ARE ATTEMPTING TO "K" AND DOC)
WHAT ARE THE IDENTIFIERS WHEN A CLAIM HAS AN ADJUDICATION ISSUE AND WHAT DO YOU ADVISE THE CLAIMANT?
ISSUE IS A Y, ASSIGNED AT BOTTOM OF SESSION B, AND HELD CERTS IN BCIQ
9 AND UNDER HELD CERTS - ADJ SCRIPT
10 AND OVER HELD CERTS - POST PROA
IF PROA ALREADY POSTED AND PAST 30 DAYS IN LOG SEND PROA EMAIL ESCALATION
WHAT AMOUNT DO YOU PLACE IN THE LAST QUESTION IN THE FORM ON THE THIRD PAGE?
ANY WAGES EARNED AFTER THE LDW (LAST DAY OF WORK) ON THE ORIGINAL EXPIRED CLAIM
WHAT DO WE HAVE TO DO IF A CLAIMANT STATES THEIR LDW (LAST DAY OF WORK) IS IN 2020 OR RIC WILL NOT ACCEPT IT?
IF A CLAIMANTS LDW (LAST DAY OF WORK) IS 07/05/19, WHAT QUARTER IS THAT IN AND WHAT QUARTERS ARE USED TO DETERMINE 10XBR?
07/05/19 IS IN THE 3RD QUARTER OF 2019, SO ANY QUARTER AFTER THAT WOULD BE USED (4/19,1/20,2/20..ECT)
IF A CLAIMANT HAS A PARTIAL IN RIC, HAS PRIOR CLAIM INFO, HAS WENT BACK TO WORK SINCE LDW (LAST DAY OF WORK) ON PRIOR CLAIM, AND HAS NOT MADE 10XBR, WHAT STEPS DO YOU TAKE?
"K" THE CLAIM AND SEND TCC402, POST IN LOG
“FINALIZED IN RIC, TRANSFERED TO BRI"
"OC EFF MM/DD/YY K’D HAS NOT EARNED 10XBR-402 SENT"
IF CLAIMANT HAS 20,000 WAGES BEING REPORTED IN THE 4TH QUARTER OF 2020 AND STATES HAS NOT WENT BACK TO WORK SINCE 3RD QUARTER OR 2020 WHAT STEPS DO YOU TAKE?
1- ASK THEM IF THE RECIEVED SEVERENCE OR DISMISSAL PAY
2- IF THEY DID NOT POST WG ISSUES IN F11 OF SESSION B
3- (IF YES TO SEVERENCE PAY)MARK THE WAGES AS "UN" UNUSABLE
4- DOC IN LOG QUARTERS IN QUESTION (EX. 4TH QTR 2020 SEVERENCE)