TCC402
WHAT BASE PERIOD DATE DO WE USE IF THE CLMT EFF DATE IS IN SEPTEMBER
WHAT BASE PERIOD DATE DO YOU USE IF THE EFFECTIVE IS OCTOBER 4TH AND FORWARD
1 - 04.01.2020-03.31.21
2. - 07.01.2020-06.30.21
WHEN DO WE FILL OUT THE RG01 TO BACKDATE PUA CLAIMS?
NEVER, THE RG01 IS NOT IN USE CURRENTLY, DO NOT USE IT.
IF THE CLAIMANT HAS A PARTIAL IN RIC AND HAS PRIOR CLAIM INFO, WHAT IS THE NEXT THING TO CHECK
WAS THE PRIOR CLAIM PUA
DO WE FILL IN THE EMPLOYER NAME AND WAGE INFO IN THE CHART ON THE FIRST PAGE?
NO! SKIP RIGHT BY IT!
WHAT ARE THE COMMON INDICATORS OF PUA
RATE OF 182
FUNKY WAGES $4732 EVER QUARTER
PUA ER NUMBERS EX 99-23245
what steps are needed when referring a claimant to ID.ME
2. PLACE A CONTROL ON THE CLAIM (NEED ID.ME VERIFY)
3. SEND LETTER GEN TCC418ID.ME
4. DOCUMENT THE LOG SEND TCC418 CLMNT REFERED TO ID.ME
IF CLAIMANT HAS A PARTIAL IN RIC, NOT PUA, PRIOR CLAIM INFO IN SESSION B, HAS WORKED SINCE LDW (LAST DAY OF WORK) ON PRIOR CLAIM, HAS A BENEFIT RATE IN RIC, AND HAS MADE 10XBR, WHAT STEPS DO YOU TAKE?
FINALIZE THE CLAIM (AFTER VERIFYING ALL INFO) AND TRANSFER TO BRI
For all requests include the weeks you want to claim benefits and the reason why you did not claim these benefits then. Your fax or letter should include your name and SSN.
WHICH EFFECTIVE DATE DO YOU USE FOR THE FIRST QUESTION IN THE FORM IN THE THIRD PAGE?
THE EFFECTIVE DATE OF THE NEW CLAIM JUST SUBMITTED IN RIC
IF A CLAIMANT WAS NEVER PAID PUA CERTS - BUT THEY ARE FOUND IN KW/TM WHAT IS OUR NEXT STEP?
post a “T” posting on the log “clmt req cert payment for w/e XX/XX/XXXX TO XX/XX/XXXX-cert in KW/TM, please pay” Transfer the call to NYS for the payment to be made
IF THE CLAIMANT HAS A PARTIAL IN RIC AND PRIOR CLAIM INFO AND HAS NOT WENT BACK TO WORK WHAT STEPS DO YOU TAKE? (NO WAGES IN WGE2 OR UBTB)
"K" THE CLAIM AND SEND TCC402, POST IN LOG
“FINALIZED IN RIC, TRANSFERED TO BRI"
"OC EFF MM/DD/YY K’D HAS NOT EARNED 10XBR-402 SENT"
AFTER AN AN ISSUE IS PROA'D HOW MANY DAYS CAN WE ADVISE THE CLAIMANT IT WILL BE UNTIL UNTIL THE ISSUE WILL BE RESOLVED?
NONE - DO NOT GIVE TIMEFRAMES
WHICH EFFECTIVE DATE DO YOU USE FOR THE SECOND QUESTION IN THE FORM ON THE THIRD PAGE?
THE EFFECTIVE DATE OF THE ORIGINAL PREVIOUS EXPIRED CLAIM THAT HAS MIGRATED (ST COLUMN IS BLANK)
IF PUA CERTS ARE BEING HELD UNDER THE WRONG BYE, WHAT STEPS DO WE TAKE.
DELETE AND RETAKE PUA CERTS
PUT ON TALLY
MAKE SURE CLAIMS AFTER VALID PUA CLAIM ARE D TO ALLOW THEM TO GO ONTO PROPER BYE
CLAIMAINT IS CALLING FOR MANUAL CERTS
INABILITY TO PROVIDE MMN
ALLEGATIONS OF ID THEFT/FRAUD
GREEN DOT CLAIMS
WHAT EFFECTIVE DATE DO YOU USE FOR THE DOCUMENTATION IN THE LOG FOR WHEN YOU "K" A CLAIM? (OC EFF MM/DD/YY...)
THE NEWLY FINALIZED CLAIM FROM RIC THAT YOU "K" OUT (VERIFY THE EFFECTIVE DATE IN RIC MATCHES THE CLAIM YOU ARE ATTEMPTING TO "K" AND DOC)
WHAT ARE THE IDENTIFIERS WHEN A CLAIM HAS AN ADJUDICATION ISSUE AND WHAT DO YOU ADVISE THE CLAIMANT?
ISSUE IS A Y, ASSIGNED AT BOTTOM OF SESSION B, AND HELD CERTS IN BCIQ
9 AND UNDER HELD CERTS - ADJ SCRIPT
10 AND OVER HELD CERTS - POST PROA
IF PROA ALREADY POSTED AND PAST 30 DAYS IN LOG SEND PROA EMAIL ESCALATION
WHAT AMOUNT DO YOU PLACE IN THE LAST QUESTION IN THE FORM ON THE THIRD PAGE?
ANY WAGES EARNED AFTER THE LDW (LAST DAY OF WORK) ON THE ORIGINAL EXPIRED CLAIM
IF PRIOR CLAIM WAS PUA, LDW HAS NOT CHANGED AND CLAIMANT HAS NOT MADE 10XBR, BUT HAS A RATE OF $225 SHOULD WE K CLAIM AND SEND A 402?
PUA is not UI. There is no requalification requirement, so a claimant may file a UI claim and, if monetarily entitled and eligible, can collect.
IF A CLAIMANT HAS A PARTIAL IN RIC, HAS PRIOR CLAIM INFO NOT PUA, HAS WENT BACK TO WORK SINCE LDW (LAST DAY OF WORK) ON PRIOR CLAIM, AND HAS NOT MADE 10XBR, WHAT STEPS DO YOU TAKE?
"K" THE CLAIM AND SEND TCC402, POST IN LOG
“FINALIZED IN RIC, TRANSFERED TO BRI"
"OC EFF MM/DD/YY K’D HAS NOT EARNED 10XBR-402 SENT"
DOUBLE POINTSSSSSSS!!!!!!
IF CLAIMANT REFUSED THE VACCINE PER A MANDATE, ATTEMPTED TO OBTAIN A RELIGIOUS EXEPMTION AND WERE THEN TERMINATED WHILE WAITING TO BE APPROVED OR DENIED,CLMNT WANTS TO KNOW IF CAN GET UI WHAT SHOULD WE ADVISE?
“The Department of Labor has issued guidance to clarify that workers who are terminated because of refusal to be vaccinated are not eligible for unemployment insurance absent a valid doctor-approved request for medical accommodation. However, like all UI claims, eligibility will depend on the circumstances as each claim is unique and reviewed on a case-by-case basis.”