Your Attention Please
STOP!
Out Of Control
You Can't do That
In Case of Emergency
De-Escalation Station
200
This is what you do to passengers during delays.
What is keep them informed?
200
It is where you stand on the platform when a train is approaching.
What is behind the Yellow Line?
200
It is what you should do in case of doubt.
What is take the safe course and/or call FRC?
200
These must be used when listening to music onboard the train.
What are Headphones?
200
This is a "UTAH" situation.
What is a BOMB?
200
This is what you should do if a passenger asks to use the bridge plate.
What is put it down for them?
400
When making announcements regarding delays, they shouldn't be more then this far apart.
What is 5 Minutes?
400
Any object waved aggressively by any person on or near the track is a signal to do this.
What is STOP?
400
This is who you call if violent crime is happening on your train.
Who is FRC (Control)?
400
It is during this time a Train Host will check fares.
When is NEVER?
400
You will this many on a passenger car.
What is 4?
400
This is when it is "ok" to push a passenger.
When is NEVER?
600
It is how you start any Announcement.
What is "May I have your attention please"?
600
This is how many handbrakes you find on a cab car.
What is 1?
600
Trains are controlled by this control room.
What is FRC?
600
This is the amount of alcohol the Federal Rules state is allowed in an employees system while working.
What is NO MEASURABLE AMOUNT?
600
This is what a train host will do if a bomb has been REPORTED on the train.
What is Sweep the train for suspicious and unattended items?
600
This is the thing you should do when a passenger becomes agitated—stay calm and…
What is listen?
800
Daily Double
Make an announcement informing passengers of a bus bridge between Layton and Ogden.
800
This is how many stations FrontRunner Services on Sunday?
What is 0?
800
This is who needs to be notified if I can't report for my shift.
Who is FRC (Control)?
800
Car batteries, gasoline containers and propane tanks are allowed if kept here.
What is not on the train?
800
This is what train hosts should be doing in a hijacking incident.
What is carefully observe everything you see and hear?
800
A passenger is yelling and waving their arms on the platform. You’ve kept a calm tone and your distance, but they keep approaching. Before calling FRC, this tactic helps maintain control while keeping yourself safe.
What is setting clear boundaries and repeating instructions calmly?
1000
You should always provide this type of information in an announcement so passengers know what’s happening and what to do.
What is relevant and accurate information?
1000
A Train Host should only set a handbrake in this situation?
What is an emergency?
1000
This is who FRC contacts when they need the Police.
Who is TCC?
1000
This is where my cellphone is when I'm in service on the train.
What is off and stowed?
1000
This is where you find the megaphone onboard the train.
What is in the closet door, near the operating end of the cab car
1000
When a situation escalates despite your efforts, you should do this immediately.
What is contact control (FRC)?