Communication/Teams
T/F: Employee morale is higher in cohesive teams.
TRUE
What type of leader seeks to increase their power no matter the repercussions on others?
Machiavellian-Style Leadership
A passive follower exhibits critical, independent thinking and displays initiative and a sense of responsibility. True or False.
False. This is the definition of an effective follower.
According to Hofstede’s social value system, high uncertainty avoidance reflects a value for a loosely knit social framework in which individuals are expected to take care of themselves
a. true
b. false
False
True or False ?
According to the eight-stage model of planned organizational change, Leaders communicate the urgency for change in a way that provides people with facts and figures about such a change
False
Employees belonging to a certain religion at a meatpacking plant in the country of Atria protested against not being allowed extra break times to pray during their holy month. Employees not belonging to that religion felt that allowing extra breaks would amount to "preferential treatment." In the context of the given scenario, which of the following statements is true?
a. Leaders at the plant were ethnocentric
b. People in the country of Atria are prejudiced
c. Power Distance was high in the plant
d. Cultural differences provide potential for conflicts
d. Cultural differences provide potential for conflicts
___ exercise power in the service of the broader organization
Socialized Leaders
Followers can influence their leaders by being:
A. A resource for the leader
B. Submissive and passive
C. Critical of an organization
D. Dependent , uncritical thinkers
A resource for the leader.
An organization’s culture may not always be in alignment with the needs of the external environment. This phenomenon is known as____
a. Visible behavior
b. Cultural diversity
c. Culture gap
d. Clan culture
c. Culture gap
Changing people's thinking and behavior is possible by ?
- Focusing on trying to fix people's weaknesses and shortcomings
- Establishing organizational hierarchies
- Helping people establish new , emotional relationships that provide hope
- Furnishing people with necessary facts and figures about a chnage project
Answer: Helping people establish new , emotional relationships that provide hope.
What is a key characteristic of an agile team?
a. It governs itself within an organization made up of agile teams.
b. It is composed solely of members from the same department.
c. It lacks a clear purpose and objectives.
d. It operates under strict top-down management.
a. It governs itself within an organization made up of agile teams.
T/F: Power is used to force, not influence, people to take a particular action.
False
One of the tactics for followers to manage up is to be a resource for the leader. True or False
True.
What are the four corporate culture dimensions?
Adaptability culture, Achievement culture, Involvement culture, Consistency culture
What is idea incubator?
A safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.
Evaluate the effectiveness of different communication channels in a crisis situation, using the example of Atlanta Mayor Keisha Lance Bottoms' response to protests.
a. Face-to-face communication, as used by Mayor Bottoms, can be highly effective in crisis situations for its immediacy and emotional engagement.
b. Written reports are the most effective communication channel in crises as they provide detailed records.
c. Social media is the least effective communication channel as it lacks personal touch.
d. Nonverbal communication is not useful in crisis situations.
a. Face-to-face communication, as used by Mayor Bottoms, can be highly effective in crisis situations for its immediacy and emotional engagement.
____ power is given using a title or a position whereas, _____ power is given to a leader based on their trust, skills, or respect.
Hard power, Soft power
Critical thinking is thinking independently and being mindful of effects of one's own and other people’s behavior on achieving the organization’s vision. True or False
True.
Spiritual leadership is the display of values, attitudes, and behaviors necessary to intrinsically motivate oneself and others toward a sense of spiritual expression through calling and membership
a. true
b. false
a. true
When thinking about the change leadership Iceberg what are some things that are underneath the water that leaders tend to not see on the surface level ?
Supporters , Mindsets, Vocal opponents , Work habits , Attitudes , Self-interest, Fear, Hidden-opponents , Perception
What are the strategic benefits of using storytelling in leadership communication?
a. Storytelling can effectively persuade and motivate stakeholders by connecting emotionally, simplifying complex situations, and enhancing message retention.
b. Storytelling is primarily beneficial for entertaining stakeholders without real strategic value.
c. The use of storytelling complicates communication and can confuse the audience.
d. Storytelling is less effective than presenting factual data in professional settings.
a. Storytelling can effectively persuade and motivate stakeholders by connecting emotionally, simplifying complex situations, and enhancing message retention.
______ Leaders focus on implementing change in an organization or team.
A desirable leader is:
A. Honest
B. Competent
C. Inspiring
D. All of the above
D. All of the above.
According to a report from the National Bureau of Economic Research, white-sounding names got 50 percent more call-backs than African American-sounding names, even when skills and experience were equal. This is an example of _____ in the workplace
a. Unconscious bias
b. Active bias
c. Deliberate bias
d. Continuous bias
a. Unconscious bias
What are the 8 stages of the change model ?
1. Light a fire for change
2. Get the right people on board
3. Paint a compelling picture
4.Communicate the change widely
5. Remove obstacles and empower people to act
6. Achieve and celebrate quick wins
7. Keep it moving
8. Make changes stick