AAAHC Knowledge
Infection Prevention
&
Patient Confidentiality
Emergency
& Safety
Policies and Procedures
Quality
100

An appropriate response to a surveyor if you do not know the answer to their question is this.

"I don't know the answer, but I know where to find the answer."

100

These two required annual trainings provide guidance for infection prevention.

What are Bloodborne Pathogens and Sharps Safety?

100

If staff have these in their offices, they should be UO-approved and plugged in directly to the wall.

What are personal heaters?

100

UHS policies and procedures are located here.

What is PowerDMS?

100

Quality Improvement focuses on making systems and processes better through continuous _________.

What is improvement?

200

This number is not only part of AAAHC's slogan "______ days of quality improvement," but also represents the number of days in an accreditation cycle.

What is 1,095?

200

Staff should always do this before and after each patient contact.

What is handwashing with soap and water.

200

Any staff who identify a safety concern should do this.

What is report it?

200

Consistent application of policies helps reduce this.

What is risk?

200

"Good idea," "good job", "concern," and this are categories within a UHS quality report.

What is "problem?"

300

The surveyors may ask staff how their role contributes to this organizational goal.

What is quality patient care?

300

This acronym describes federal requirements protecting patient health information.

 

What is HIPAA? 

300

The UHS evacuation location is in front of this UO dorm.

What is Carson Hall?

300

UHS staff are notified via email on this day of the week regarding their outstanding items for review or completion in PowerDMS.

What Monday? 

300

UHS staff can locate quality reports here.

What is the UHS SharePoint site Quicklinks?

400

 AAAHC stands for this.

Accreditation Association for Ambulatory Healthcare

400

This principle means accessing only the minimum information necessary to perform your job.

What is the Minimum Necessary?

400

The fire pull locations at UHS are located here.

What is at every stairwell?

400

Surveyors are looking for evidence that policies are not only written but also consistently _____.

What is followed?

400

These forms are sent to students after each UHS visit to gather their feedback.

What are Patient Satisfaction Surveys?

500

This is what surveyors are assessing when they ask the same question to several staff members.

What is consistency?

500

Staff should only access patient charts for this reason.

What is a legitimate job-related need?

500

 AEDs are located in these three areas.

What is First floor crash cart between Clinics B & C, Second floor in the hall across from Clinic G, and the Third floor near the entrance to PTS?

500

The UHS Dresscode Policy is housed within a subfolder of this UHS department in PowerDMS.

What is Human Resources?

500

This process helps identify why an event occurred and how to prevent recurrence.

What is root cause analysis?