Office Politics
After how many pts of contacts can we cancel a non responding applicant?
10 Pts of contact
Where can one find the message center?
Under Tools
What locations is shown in the location tab?
Campus, Dining and Drinks, Entertainment and local recreation
These items, such as chicken bones, rags, and egg shells, should never be put in this kitchen appliance because they can cause clogs.
Garbage Disposal
What are the fees for lease violations?
$250, $500, $1000
How long does one have to cancel after completing the lease?
0 - once they sign they are locked in
Where can one find the Pre Lease Report?
Data and Reports
What page pops up when you click on the "Now Leasing for Fall 2025!" link?
The Contact us page
Alam stopped by at 5:45 pm on Friday and stated that the toilet is not working in his B6 floorplan.
Is this considered an after-hours emergency
What is the late fee?
5% of the total balance owed.
Insurance: If someone were to get Insurance, what is the minimum amount of property coverage do they need to have?
$100,000
What required information do you need to create a guest card?
First Name, Last Name, Phone number, Lead Source
Who is the website design and marketing through?
Jumpem
What are some examples of after-hours emergency situations that should be reported immediately?
Examples of after-hours emergency requests include: no heat or air-conditioning when outside temperatures are less than 50° or higher than 80°, electrical or gas failures, overflowing or stopped-up toilets, water problems, no hot water affecting multiple units, unsecured entries, malfunctioning gates, threatening situations, biohazards, and lock-outs (with a $50 fee).
If a resident drops out of school, can they stay at The Academy?
Yes
What is the required credit score for Guarantors?
650 or above
What information do you need to move someone out?
Keys/Fwd Address
What attachments are available under the "Parents" tab on the website?
Sample Lease Docs, Sample Guarantor form, Sample lease schedule, resident handbook, Landlord Liability Program, Pet policy
Yue stops by the office and states that there is water collecting in his bathroom lightbulb, but there is no water on the floor. Is this considered an emergency
Yes
What is the Guest Policy?
A guest may not stay in your bedroom for more than three consecutive nights, two times within a calendar month (six nights total).
Give me the year the building was it built? The Year it was renovated? The number of beds? The number of units?
1933, 2014, 328, 106
Where can one find an emergency contact for a resident?
Under resident profile - Household - Click resident name - Contacts
What information is located under the community tab?
About, FAQ, Resident Handbook
Name 2 specific items are prohibited from being disposed of in the toilet or sink that would make a tenant financially responsible for damage to plumbing.
Items such as rags, feminine hygiene products, cat litter, ashes, and food waste (like pasta or fibrous materials) are prohibited from being flushed or disposed of in toilets or sinks.
What does the lease say about guaranteeing space options and the owner's right to assign units?
Space Options cannot be guaranteed, and the owner reserves the right to assign you to a unit and bedroom of the basic floor plan type, which may or may not include your original preferences for items like the Master Bedroom, Balcony, Aerial, and Penthouse options.