Where did Barton meet the kid who gave him advice about being the CIO?
Vinnie's Bistro; a bar.
200
What was Barton and Bill Davies doing when they had their first interaction after Davies was fired?
Running.
200
Fill in the blank from Barton’s white board
“IT management is about ____”
Management.
200
What does Barton talk with Maggie about over the phone at the conclusion of the chapter?
Barton has to rethink how his management style works and his assumption of IT.
200
What was the kid drinking while giving Barton advice about his new job?
A root beer.
300
What advice did the kid give Barton?
"You need to know what you don't know."
300
How long does Davies expect Barton to last as the new CIO?
1 year.
300
In the debate between Barton and Ruben at the beginning of chapter 3, what was Ruben’s stance of the offsite management meeting?
Executive decisions should be made with input from employees that run certain divisions within the department.
300
What did Barton hope to gain from taking a trip to the bookstore?
Gain knowledge of each department within IT so that he could make better executive decisions without the input of others.
300
How much money did Barton spend at the bookstore?
$1,200.
400
What skills did the kid question Barton having?
Management skills.
400
Why does Davies say Barton will only last a short period of time?
The company is a madhouse.
400
In the debate between Barton and Ruben at the beginning of chapter 3, what was Barton’s stance of the offsite management meeting?
5 supervisors should be enough to make executive decisions.
400
What was Maggie’s opinion of Barton purchasing and reading the IT books?
She knew that he was wasting his time trying to soak in a ton of information.
400
What characteristics about the security guard, John Cho’s physical appearance makes him stand out to Barton?
Wild hair, purple streaks, boots, black tee shirts with human skulls, and piercings.
500
What does the kid suggest Barton do on his first day?
Assess the talent on his team.
500
What did Barton plan to propose at his first meeting as CIO?
A day or two of off site meetings.
500
What is Ruben’s argument for IT being a unique department in comparison with other departments?
Individual employees know more about their specific job functions than their managers do.
500
What did Barton learn from his trip to the bookstore and subsequent night of studying?
Mangers can’t make decisions without utilizing the input from the employees that are seeing daily operations first hand.
500
List the top 2 barriers that keep IT leaders from becoming true business leaders?
1. IT managers lack business skills and competencies.
2. Business leader's failures to understand importance of IT or misperceptions of the IT management role as the organization's "information plumber"