Let's Get the Basics
How does Apple TV cost per month after a customer completes their free trial?
$12.99/month, notably lower than most competitors monthly prices.
Which Apple TV+ original film made history as the first streaming movie to win the Academy Award for Best Picture?
CODA
What six services are included in Apple One for a far lower price than if they were purchased separately?
iCloud+, Apple Music, Apple Arcade, Apple TV, Apple Fitness+, and Apple News+.
What is the price of the new Apple TV subscription that includes ads?
Apple News+ offers premium content from this major financial newspaper known for its business and financial reporting.
The Wall Street Journal
How does Apple Fitness+ cost per month after a customer completes their free trial?
$9.99/month
Apple News+ provides personalized recommendations using _______ so that your reading history and preferences stay private and local.
What is on-device intelligence models (does not require Apple Intelligence, and has been around since Apple began "machine learning" many years ago).
An Apple TV subscription allows for up to this many simultaneous streams across varying devices.
Up to 6 streams including when using Family Sharing or AppleOne to share with everyone.
What is the correlation between using Connect and Personalize and offering our Services to customers?
If you're not using Connect and Personalize, you literally cannot attach or offer free trials, which means you are now DOUBLING DOWN on missing out with TWO KEY parts of your role that Apple is offering. I'll let it slide for now, but as far as today goes, I know you've all gotten this download so I expect great things. Thanks for listening to my rant.
Although no Mac can create or unzip an iCloud Backup directly, what feature of iCloud+ allows a customer to both sync and save files from their personal computer across other iOS/iPadOS devices signed into the same Apple Account?
Games played in Apple Arcade will never show these annoying interruptions found in many mobile apps today.
Advertisements and sponsored pop-ups.
iCloud Keychain can do this really cool thing that makes it both easier and faster to sign into websites that you use all the time.
Save your password securely in the Passwords app and intelligently suggest to autofill it on the websites it knows will need it.
You can use these three major game console's controllers directly alongside the games you play in Apple Arcade.
Xbox, PlayStation, and Nintendo.
What are the first three paid tiers of iCloud storage, starting from the lowest and going up from there. Include __GB and monthly price in your answer.
50GB - $0.99/month
200GB - $2.99/month
2TB - $9.99/month
iCloud+ can free up additional local storage for your photos and videos if you turn on this feature under Settings, Your Name, iCloud, Photos and ________ ______ _______ (hint: three words).
Optimize iPhone Storage (this works the same way as syncing through. We should never turn this on right before transferring data, as it can take 24-72 hours to complete the sync/optimization.)
How does Apple Arcade cost per month after a customer completes their free trial?
$6.99/month
Super false. There's no hidden fee, and you even get a reminder that your trial is expiring, both in your Notification Center, and in the email associated with your Apple Account.
Customers can do this fun trick with Gift Cards from our upcoming promotional weekend to help pay for any Apple service after their free trials comes to an end.
They can redeem/add them to their Apple Account Balance.
Customers using AppleCare One can additionally pay just $5.99 to add devices for their children and/or partner to their plan using the benefits of Family Sharing.
Very false. We get asked this all the time, but AppleCare One only covers devices on a single Apple Account!
True or False: If a customer does not have the syncing switch turned on for Messages in their settings on iPhone and they restore from an iCloud Backup, they won't get any of those messages transferred to their new device.
FALSE (very false). We should never touch the green switches in the iCloud syncing settings, because syncing can take up to 24 to 72 hours. Anything already syncing/switched to green will show up on their new device by default and the Backup file will otherwise automatically include most other data if syncing is not turned on. Don't touch those switches!
With Apple News+, you can read magazines and published news articles offline by doing this first.
Downloading them onto your device (you're welcome for that one.)
Apple TV+ originals often use this mixing style specifically optimized for those watching using AirPods 4, AirPods Pro and AirPods Max.
Mixing for Spatial Audio or Spatial Audio Mixing
Apple Music Lossless supports this unique codec all the way up to 24-bit/192 kHz, exceeding analog-record quality in many cases (if listening with the right headphones or connected by the proper USB-C cable to AirPods Max).
ALAC (Apple Lossless)
This powerful feature helps to hide the two most sensitive parts of your personal internet activity from any websites you may browse or networks that you may join. Specifically, it helps obscure your IP address and defaults to never allow websites to track you across other searches without your explicit permission.
iCloud Private Relay
You can 1.) connect with an Expert/Pro during slower moments on the floor or...
2.) Request a coaching directly in Orchard. A Manager+ can coach alongside you, take notes, and even set up follow up coaching sessions to check in with you and your progress.