Metaphor that describes a structural organization.
What is factory?
In contrast to the traditional strategy treat-'em like dirt, the current strategy emphasizes...
What is investing in people?
Metaphor for political organization.
What is jungle?
Metaphor for symbolic organization
What is temple?
Leadership focuses on empowerment.
What is human resources?
The elements of social architecture.
What is hierarchy of authority and division of labor?
Organizations need people for their energy, effort, and talent. People need organizations for...
What is rewarding, purposeful, meaningful and fulfilling?
A political map consists of a two-dimensional diagram that presents the...
What is players, power and interests?
Starbucks' barista bootcamp and leadership summit reflect the magical ways of symbolic leadership. The two prominent ways leaders demonstrated symbolic leadership.
What is hopeful vision and convening rituals and ceremonies?
The most ideal leadership frame.
What is multi-dimensional frame?
The three questions that can help guide a structural analysis.
What is going on? What is changing? What problem do you need to solve?
When people feel underpaid or unappreciated, they will become unmotivated loafers or rebels. To ensure this situation does not happen and to keep people satisfied, we must consider...
What is alignment between organization and people?
Every group is political for two reasons.
What is divergent interests/values and scarce resources?
Schultz' controversial memo - We desperately need to get back to the core and make the changes necessary to evoke the heritage, the tradition, and the passion that we all have for the true Starbucks Experience (p. 109). Leader dispositions that represent symbolic leadership. Name two magic ways).
What is respect for history and communicate hopeful vision. [Interpret experience]?
In addition to the social architecture, leaders and organizations need consider...
What is situational or contextual factor?
An ideal leadership and communication movement should include a mix of the two types of coordination.
What is vertical and lateral coordination?
Self-awareness and communication skills are essential in leadership. The two leadership skills recommended to communicate effectively are...
What is advocacy and inquiry?
Four political skills that leaders need to master.
What is setting agendas, mapping the political terrain, networking and forming coalitions, and bargaining and negotiations?
People want to find meaning in both life and work. Lens for structure, people, and politics are important, however, by themselves, it leaves an organization empty of _____ and ________.
What is soul and spirit?
Self-awareness is an important leadership skill for receiving and providing feedback. Five principles of interpersonal feedback.
What is asking for feedback, saying thank you, asking before giving, being thoughtful when giving, and telling the truth.
A designated leader is not guarantee that a team will be well led. An effective team requires leadership that aligns the group's _______ with the group's _____ and circumstances.
What is structure and task?
Six principles for leading people. Name five.
What is developing a philosophy, hiring the right person, keeping them around, investing in their future, empowering them, and promoting diversity?
A peacemaker has four guidelines that help them do their work well.
What is 1) being patient, 2) listening and inquiring - understanding parties' interests, thinking, and feelings, 3) engage the parties especially during conflict, and 4) defuse emotion and depersonalize criticism?
Six dispositions (magical ways) that demonstrate symbolic leaders. Name five.
What is respect history, interpret experience, communicate hopeful vision, lead by example, tell stories, and convene rituals?
To turn up the heat, warriors use four guidelines to achieve victory in combat.
What is 1) fight with courage and persistence, 2) out-think opponents, 3) recruit and rally your team, and 4) building or leveraging a power base?