Security
Robbery Prevention Rule #1
What is: greeting the customer
Balance we check for cash withdrawals.
What is: the collected balance
A new customer must have with them...
What is: Valid Photo ID and proof of address.
hic qualification
What is: 0.10%
What number do we call for Retail Support?
What is: 1044
Who is in charge of keeping the bank safe?
Who is: all employees
First thing we do when starting a transaction.
What is: look up customer in Customer & Account Inquiry tab
Report we run for new customers.
What is: CHEX Systems
Who qualifies for our UI Employee Advantage account?
Who is: All University of Iowa Employees
What is the most common type of business?
What is: An LLC
What keyboard sequence should we use in case of a robbery?
What is: Control > H
Transaction code for not matching funds while cashing a check.
What is: 705
Required length of time off for auditing.
What is: 9 Days
What is a perk of the Friend Club Account?
What is: Free Checks OR 50% off SDB
Who can transact on estate accounts?
Who is: Executor/Co-executor
When do we call 911 in the case of a robbery?
When is: After they have left and the doors are locked.
No Extended Tabs for....
Name 1 Sanctioned Country
What is:
Afghanistan
Cuba
Democ. Repub. of Congo
Ethiopia
Iran
Iraq
Lebanon
North Korea
Somalia
South Sudan
Syria
Ukraine
Russia
Venezuela
Yemen
What is Simple Change?
What is: rounds debit card transaction to nearest dollar and deposits the different into a separate account.
If customer has no credit score but loan is approved, what must we manually generate?
What is: Credit Disclosure document via Document Generator.
What is the Security Hotline number?
What is: 679-5490
How to fix an open batch?
What is: determine the amount off by, do the opposite.
OFAC Acronym
What is: Office of Foreign Assets Control
What is the current CD Special?
What is: 6 months @ 4-4.25% & 11 months @ 3.7-3.95%
What is: Approve the Credit Disclosure